Jump to content


Photo

Can't install windows 10 upgrade


  • Please log in to reply
1 reply to this topic

#1 koolsam

koolsam

    SWI Junkie

  • Full Member
  • PipPipPipPip
  • 251 posts

Posted 13 August 2015 - 01:42 AM

Recieved windows 10 upgrage but when i start the process everything prepares, get the dialog, restart, it shows 33% copying files for about 10 seconds, reboots to "Restoring your old versoin of Windows", then drops me back into Windows 8.1 with Windows Update error 80004005-20004.

 

ran sfc/scannow and after verification process is completed it reads "Windows Resource Protection did not find any integrity violations"

 

I also tried with media creation tool and exactly the same thing happened with the same error code (80004005-20004), but it says "the installation failed in the SAFE_OS phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation" this only happened when using the media creation tool...

 

 



#2 koolsam

koolsam

    SWI Junkie

  • Full Member
  • PipPipPipPip
  • 251 posts

Posted 13 August 2015 - 01:46 AM

A snippet from CBS log which have an reference about the error

2015-08-13 11:42:40, Info CBS Starting TiWorker initialization.
2015-08-13 11:42:40, Info CBS Ending TiWorker initialization.
2015-08-13 11:42:40, Info CBS Starting the TiWorker main loop.
2015-08-13 11:42:40, Info CBS TiWorker starts successfully.
2015-08-13 11:42:40, Info CBS Universal Time is: 2015-08-13 06:12:40.533
2015-08-13 11:42:40, Info CBS Loaded Servicing Stack v6.3.9600.17709 with Core: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17709_none_fa7932f59afc2e40\cbscore.dll
2015-08-13 11:42:40, Info CSI 00000001@2015/8/13:06:12:40.705 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ff962627f19 @0x7ff962964984 @0x7ff9629641bb @0x7ff6a84ed69a @0x7ff6a84edf4f @0x7ff9742e2053)
2015-08-13 11:42:40, Info CBS SQM: Initializing online with Windows opt-in: False
2015-08-13 11:42:40, Info CBS SQM: Cleaning up report files older than 10 days.
2015-08-13 11:42:40, Info CBS SQM: Requesting upload of all unsent reports.
2015-08-13 11:42:40, Info CBS SQM: Failed to start upload with file pattern: C:\WINDOWS\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2015-08-13 11:42:40, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2015-08-13 11:42:40, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\WINDOWS\servicing\sqm\*_all.sqm, flags: 0x6
2015-08-13 11:42:40, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2015-08-13 11:42:40, Info CBS NonStart: Set pending store consistency check.






Member of UNITE
Support SpywareInfo Forum - click the button