Jump to content


Photo

External Hard Drive problems

seagate central

  • Please log in to reply
2 replies to this topic

#1 sefnf

sefnf

    Member

  • Full Member
  • Pip
  • 67 posts

Posted 20 July 2017 - 11:04 PM

Where do I go to get support for dealing with a dying external hard drive?

I purchased http://www.bestbuy.c...p?skuId=9062073 and connected it, but no success.

 

any tips?



#2 Budfred

Budfred

    Malware Hound

  • Administrators
  • PipPipPipPipPip
  • 21,531 posts

Posted 21 July 2017 - 08:19 AM

What tells you that it is dying??  If it is truly failing, the next step depends on how important the information on the drive is...  If it is very important, there are services which can recover data even from drowned or otherwise battered drives, but they are quite expensive...  Also, what type of drive is it??  If it is a SSD, the recovery options may be much more limited than if it is a conventional drive... 


Budfred

Helpful link: SpywareBlaster...

MS MVP 2006 and ASAP Member since 2004

Please read the Instructions for posting requested logs and the article "So how did I get infected in the first place?"

#3 6am

6am

    Member

  • New Member
  • Pip
  • 1 posts

Posted 29 April 2019 - 08:06 AM

Return the one you bought from bestbuy and get one of these because these are reviewed by experts. Always buy stuff after reading reviews about them.
 


Edited by Budfred, 29 April 2019 - 09:32 AM.
External link removed - we do not allow New Members to advertise links on this site...





Member of UNITE
Support SpywareInfo Forum - click the button