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Extremely slow PC to open files, apps, website browsing

Started by azuleno , Nov 28 2017 05:23 PM

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21 replies to this topic

#1 azuleno

Advanced Member

Full Member
230 posts

Posted 28 November 2017 - 05:23 PM

My PC is extremely slow for almost anything. Including 'closing' files (!?). As requested:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 27-11-2017

Ran by angeles (administrator) on ANGELES-PC (28-11-2017 17:34:01)

Running from C:\Users\angeles\Desktop

Loaded Profiles: angeles (Available Profiles: angeles & Guest)

Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)

Internet Explorer Version 11 (Default browser: FF)

Boot Mode: Normal

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Egis Technology Inc. ) C:\Program Files (x86)\EgisTec Port Locker\Egishlpsvc.exe

(Egis Technology Inc. ) C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe

(Egis Technology Inc. ) C:\Program Files (x86)\EgisTec BioExcess\EgisService.exe

(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe

(Microsoft Corporation) C:\Windows\System32\wlanext.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe

(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe

(Acresso Software Inc.) C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

(Motorola Mobility LLC) C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe

(Intel Corporation) C:\Windows\System32\igfxtray.exe

(Intel Corporation) C:\Windows\System32\hkcmd.exe

(Intel Corporation) C:\Windows\System32\igfxpers.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

(Motorola Mobility LLC) C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe

(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

(Lenovo (Beijing) Limited) C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe

(Motorola) C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe

(Rosetta Stone Ltd.) C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe

(Lenovo(beijing) Limited) C:\Program Files (x86)\Lenovo\Energy Management\utility.exe

(CANON INC.) C:\Program Files\Canon\Canon MF Network Scan Utility\CNMFSUT6.EXE

(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart 6510 series\Bin\ScanToPCActivationApp.exe

(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe

(Akamai Technologies, Inc.) C:\Users\angeles\AppData\Local\Akamai\netsession_win.exe

(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe

(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Vimicro) C:\Program Files (x86)\USB Camera\VM331_STI.EXE

(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe

(Egis Technology Inc. ) C:\Program Files (x86)\EgisTec Port Locker\EgisPLTSR.exe

(Lenovo) C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe

(CyberLink) C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe

(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe

(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

(Egis Technology Inc. ) C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe

(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe

(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe

(Apple Inc.) C:\Program Files (x86)\AirPort\APAgent.exe

(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe

(AVAST Software s.r.o.) C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11772520 2011-01-04] (Realtek Semiconductor)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2538280 2010-12-22] (Synaptics Incorporated)

HKLM\...\Run: [Energy Management] => C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe [9769888 2012-05-13] (Lenovo (Beijing) Limited)

HKLM\...\Run: [EnergyUtility] => C:\Program Files (x86)\Lenovo\Energy Management\Utility.exe [5908928 2012-05-13] (Lenovo(beijing) Limited)

HKLM\...\Run: [Lenovo EE Boot Optimizer] => C:\Program Files (x86)\Lenovo\Boot Optimizer\PopWnd.exe [114688 2012-05-13] (Lenovo)

HKLM\...\Run: [MFNetworkScanUtility] => C:\Program Files\Canon\Canon MF Network Scan Utility\CNMFSUT6.EXE [486552 2012-09-27] (CANON INC.)

HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [213832 2017-08-27] (AVAST Software)

HKLM-x32\...\Run: [331BigDog] => C:\Program Files (x86)\USB Camera\VM331_STI.EXE [536576 2010-01-15] (Vimicro)

HKLM-x32\...\Run: [EgisTecPMMUpdate] => C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe [407920 2010-11-05] (Egis Technology Inc.)

HKLM-x32\...\Run: [EgisUpdate] => C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe [202096 2010-11-05] (Egis Technology Inc.)

HKLM-x32\...\Run: [VitaKeyTSR] => C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe [383344 2010-12-13] (Egis Technology Inc. )

HKLM-x32\...\Run: [PLTSR] => C:\Program Files (x86)\EgisTec Port Locker\EgisPLTSR.exe [364400 2010-10-22] (Egis Technology Inc. )

HKLM-x32\...\Run: [VeriFaceManager] => C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe [329056 2012-05-13] (Lenovo)

HKLM-x32\...\Run: [YouCam Mirage] => C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe [136488 2010-12-24] (CyberLink)

HKLM-x32\...\Run: [YouCam Tray] => C:\Program Files (x86)\Lenovo\YouCam\YouCam.exe [224352 2010-12-24] (CyberLink Corp.)

HKLM-x32\...\Run: [UpdateP2GShortCut] => C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe [222504 2010-07-26] (CyberLink Corp.)

HKLM-x32\...\Run: [UpdatePRCShortCut] => C:\Program Files\Lenovo\OneKey App\OneKey Recovery\MUITransfer\MUIStartMenu.exe [222504 2009-05-13] (CyberLink Corp.)

HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-02-12] (Apple Inc.)

HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard)

HKLM-x32\...\Run: [] => [X]

HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-02-21] (Apple Inc.)

HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [507776 2014-10-07] (Oracle Corporation)

HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [673616 2009-04-07] (SEIKO EPSON CORPORATION)

HKLM-x32\...\Run: [AirPort Base Station Agent] => C:\Program Files (x86)\AirPort\APAgent.exe [771360 2009-11-11] (Apple Inc.)

Winlogon\Notify\igfxcui: C:\Windows\System32\igfxdev.dll (Intel Corporation)

HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\Run: [HP Photosmart 6510 series (NET)] => C:\Program Files\HP\HP Photosmart 6510 series\Bin\ScanToPCActivationApp.exe [2676584 2011-09-16] (Hewlett-Packard Co.)

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\Run: [HLBackupScheduler] => "C:\Program Files\Verizon Cloud\Verizon Cloud Service.exe"

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\Run: [Akamai NetSession Interface] => C:\Users\angeles\AppData\Local\Akamai\netsession_win.exe [4490200 2017-09-08] (Akamai Technologies, Inc.)

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2012-05-13] (Google Inc.)

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\Run: [SynchronossPC] => C:\Program Files\Verizon\VerizonCloud\VerizonCloud.exe [2182584 2015-10-22] ()

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [27832264 2017-10-06] (Skype Technologies S.A.)

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\MountPoints2: {4ba2ed90-1d4e-11e6-82db-f0def1ef5697} - E:\VerizonWirelessUpgradeAssistantSetup.exe -a

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\MountPoints2: {769b85bc-d38d-11e3-844e-f0def1ef5697} - E:\MotorolaDeviceManagerSetup.exe -a

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\MountPoints2: {9d7dd305-ea87-11e3-918c-f0def1ef5697} - E:\MotorolaDeviceManagerSetup.exe -a

Lsa: [Notification Packages] scecli EgisPwdFilter EgisDSPwdFilter EgisPLPwdFilter

Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2015-09-05]

Startup: C:\Users\angeles\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk [2015-09-25]

ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)

Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk [2012-05-13]

ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)

Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk [2012-05-13]

ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Hosts: 0.0.0.1 mssplus.mcafee.com

Tcpip\Parameters: [DhcpNameServer] 10.0.1.1

Tcpip\..\Interfaces\{A3ADE3C5-E878-4AE2-87ED-79F75B8C1A53}: [DhcpNameServer] 10.0.1.1

Tcpip\..\Interfaces\{E02990FE-281F-45B5-8531-874E32735C34}: [DhcpNameServer] 10.128.128.128

Internet Explorer:

==================

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/?pc=UP22&ocid=UP22DHP

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://www.lenovo.com/

HKU\S-1-5-21-3876371430-4153257343-302851002-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN

SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=LENDF8&pc=MALN&src=IE-SearchBox

SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=LENDF8&pc=MALN&src=IE-SearchBox

SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?FORM=UP97DF&PC=UP97&q={searchTerms}&src=IE-SearchBox

SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> 1F82560E7A284F3B9D81B2C56FB0F4D8 URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7LENN_enUS498

SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?FORM=UP97DF&PC=UP97&q={searchTerms}&src=IE-SearchBox

SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7LENN_enUS498

BHO: EgisPBIE Class -> {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} -> C:\Program Files (x86)\EgisTec BioExcess\x64\EgisPBIE.dll [2010-12-13] (Egis Technology Inc.)

BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2017-08-27] (AVAST Software)

BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)

BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-25] (Google Inc.)

BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)

BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll [2014-11-24] (Oracle Corporation)

BHO-x32: EgisPBIE Class -> {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} -> C:\Program Files (x86)\EgisTec BioExcess\EgisPBIE.dll [2010-12-13] (Egis Technology Inc.)

BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2017-08-27] (AVAST Software)

BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)

BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-25] (Google Inc.)

BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)

BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll [2014-11-24] (Oracle Corporation)

Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-25] (Google Inc.)

Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-25] (Google Inc.)

Toolbar: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-25] (Google Inc.)

Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll [2017-07-18] (Skype Technologies)

FireFox:

========

FF ProfilePath: C:\Users\angeles\AppData\Roaming\Mozilla\Firefox\Profiles\tqhyv03k.default [2017-11-28]

FF Homepage: Mozilla\Firefox\Profiles\tqhyv03k.default -> google.com/

FF Extension: (Avast SafePrice) - C:\Users\angeles\AppData\Roaming\Mozilla\Firefox\Profiles\tqhyv03k.default\Extensions\sp@avast.com.xpi [2017-08-27]

FF Extension: (Avast Online Security) - C:\Users\angeles\AppData\Roaming\Mozilla\Firefox\Profiles\tqhyv03k.default\Extensions\wrc@avast.com.xpi [2017-08-27]

FF SearchPlugin: C:\Users\angeles\AppData\Roaming\Mozilla\Firefox\Profiles\tqhyv03k.default\searchplugins\bingp.xml [2014-12-06]

FF HKLM-x32\...\Firefox\Extensions: [{41ecbc0b-34d5-4cd4-935f-253a30e2cb7e}] - C:\Program Files (x86)\EgisTec BioExcess\FFExt

FF Extension: ( Online Accounts Extension ) - C:\Program Files (x86)\EgisTec BioExcess\FFExt [2012-05-13] [Lagacy] [not signed]

FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_27_0_0_187.dll [2017-11-28] ()

FF Plugin: @bestbuy.com/npBestBuyPcAppDetector,version=1.0 -> C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll [2011-02-25] (Best Buy)

FF Plugin: @microsoft.com/GENUINE -> disabled [No File]

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)

FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)

FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_27_0_0_187.dll [2017-11-28] ()

FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-02-20] ()

FF Plugin-x32: @bestbuy.com/npBestBuyPcAppDetector,version=1.0 -> C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll [2011-02-25] (Best Buy)

FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll [2014-11-24] (Oracle Corporation)

FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll [2014-11-24] (Oracle Corporation)

FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-09] (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-09] (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-27] (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-27] (Google Inc.)

FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2017-11-01] (Adobe Systems Inc.)

FF Plugin HKU\S-1-5-21-3876371430-4153257343-302851002-1000: @citrixonline.com/appdetectorplugin -> C:\Users\angeles\AppData\Local\Citrix\Plugins\104\npappdetector.dll [2013-09-25] (Citrix Online)

FF Plugin HKU\S-1-5-21-3876371430-4153257343-302851002-1000: SkypePlugin -> C:\Users\angeles\AppData\Local\SkypePlugin\7.7.0.219\npGatewayNpapi.dll [2015-09-23] (Skype Technologies S.A.)

FF Plugin HKU\S-1-5-21-3876371430-4153257343-302851002-1000: SkypePlugin64 -> C:\Users\angeles\AppData\Local\SkypePlugin\7.7.0.219\npGatewayNpapi-x64.dll [2015-09-23] (Skype Technologies S.A.)

FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll [2014-10-01] (Coupons, Inc.)

Chrome:

=======

CHR DefaultProfile: Default

CHR HomePage: Default -> msn.com

CHR StartupUrls: Default -> "hxxp://www.google.com/"

CHR DefaultSearchURL: Default -> hxxp://www.bing.com/search?FORM=__PARAM__DF&PC=__PARAM__&q={searchTerms}

CHR DefaultSearchKeyword: Default -> bing.com

CHR DefaultSuggestURL: Default -> hxxp://www.bing.com/osjson.aspx?FORM=__PARAM__DF&PC=__PARAM__&query={searchTerms}

CHR Profile: C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default [2017-11-28]

CHR Extension: (Docs) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2017-10-19]

CHR Extension: (Google Drive) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-22]

CHR Extension: (Skype Calling) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\blakpkgjpemejpbmfiglncklihnhjkij [2015-11-15]

CHR Extension: (YouTube) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-28]

CHR Extension: (Google Search) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-15]

CHR Extension: (Savings Button: Deals + Cash Back) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlmebkoiahbppacaicbgncnjhbpdfkcc [2017-11-28]

CHR Extension: (Avast SafePrice) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck [2017-11-28]

CHR Extension: (Bing) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\fcfenmboojpjinhpgggodefccipikbpd [2017-11-28]

CHR Extension: (Google Docs Offline) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-03-16]

CHR Extension: (Avast Online Security) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2017-10-19]

CHR Extension: (Chrome Web Store Payments) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-16]

CHR Extension: (Gmail) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-04-02]

CHR Extension: (Chrome Media Router) - C:\Users\angeles\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-11-28]

CHR HKU\S-1-5-21-3876371430-4153257343-302851002-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx

CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - hxxps://clients2.google.com/service/update2/crx

CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx <not found>

CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S2 0094031378412970mcinstcleanup; C:\Users\angeles\AppData\Local\Temp\009403~1.EXE [833616 2013-01-30] (McAfee, Inc.) <==== ATTENTION

R3 aswbIDSAgent; C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [7430992 2017-08-27] (AVAST Software s.r.o.)

R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [263312 2017-08-27] (AVAST Software)

R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [179184 2014-10-15] (Coupons.com Inc.)

R2 EgisTec Service Help; C:\Program Files (x86)\EgisTec Port Locker\Egishlpsvc.exe [327024 2010-10-22] (Egis Technology Inc. )

R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6234056 2017-11-01] (Malwarebytes)

S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.11.163\McCHSvc.exe [289256 2015-07-31] (McAfee, Inc.)

R2 Motorola Device Manager; C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [137528 2013-11-15] (Motorola Mobility LLC)

R2 PST Service; C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [65657 2011-09-02] (Motorola) [File not signed]

S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

S3 rpcapd; "%ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini" [X]

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R1 aswbidsdriver; C:\windows\system32\drivers\aswbidsdrivera.sys [320008 2017-08-27] (AVAST Software s.r.o.)

R0 aswbidsh; C:\windows\system32\drivers\aswbidsha.sys [198976 2017-08-27] (AVAST Software s.r.o.)

R0 aswblog; C:\windows\system32\drivers\aswbloga.sys [343288 2017-08-27] (AVAST Software s.r.o.)

R0 aswbuniv; C:\windows\system32\drivers\aswbuniva.sys [57728 2017-08-27] (AVAST Software s.r.o.)

S3 aswHwid; C:\windows\system32\drivers\aswHwid.sys [46984 2017-08-27] (AVAST Software)

R1 aswKbd; C:\windows\system32\drivers\aswKbd.sys [41800 2017-08-27] (AVAST Software)

R2 aswMonFlt; C:\windows\system32\drivers\aswMonFlt.sys [146704 2017-08-27] (AVAST Software)

R1 aswRdr; C:\windows\system32\drivers\aswRdr2.sys [110352 2017-08-27] (AVAST Software)

R0 aswRvrt; C:\windows\system32\drivers\aswRvrt.sys [84392 2017-08-27] (AVAST Software)

R1 aswSnx; C:\windows\system32\drivers\aswSnx.sys [1015880 2017-08-27] (AVAST Software)

R1 aswSP; C:\windows\system32\drivers\aswSP.sys [585608 2017-08-27] (AVAST Software)

R2 aswStm; C:\windows\system32\drivers\aswStm.sys [198768 2017-08-27] (AVAST Software)

R0 aswVmm; C:\windows\system32\drivers\aswVmm.sys [361336 2017-08-27] (AVAST Software)

R1 ESProtectionDriver; C:\windows\system32\drivers\mbae64.sys [77432 2017-11-01] ()

R2 MBAMChameleon; C:\windows\System32\Drivers\MbamChameleon.sys [193464 2017-11-28] (Malwarebytes)

R3 MBAMFarflt; C:\windows\System32\DRIVERS\farflt.sys [110016 2017-11-28] (Malwarebytes)

R3 MBAMProtection; C:\windows\System32\DRIVERS\mbam.sys [46008 2017-11-28] (Malwarebytes)

R0 MBAMSwissArmy; C:\windows\System32\Drivers\mbamswissarmy.sys [253880 2017-11-28] (Malwarebytes)

R3 MBAMWebProtection; C:\windows\System32\DRIVERS\mwac.sys [84256 2017-11-28] (Malwarebytes)

R2 NPF; C:\windows\System32\drivers\npf.sys [47632 2009-10-21] (CACE Technologies, Inc.)

R3 vm331avs; C:\windows\System32\Drivers\vm331avs.sys [228224 2010-10-21] (Vimicro Corporation)

R3 vmuvcflt; C:\windows\System32\Drivers\vmuvcflt.sys [8320 2010-08-16] (Vimicro Corporation)

U3 BcmSqlStartupSvc; no ImagePath

U2 CLKMSVC10_3A60B698; no ImagePath

U2 CLKMSVC10_C3B3B687; no ImagePath

U2 DriverService; no ImagePath

U2 IAStorDataMgrSvc; no ImagePath

U2 iATAgentService; no ImagePath

U2 idealife Update Service; no ImagePath

U3 IGRS; no ImagePath

U2 IviRegMgr; no ImagePath

U2 nvUpdatusService; no ImagePath

U2 Oasis2Service; no ImagePath

U2 PCCarerService; no ImagePath

U2 ReadyComm.DirectRouter; no ImagePath

U2 RichVideo; no ImagePath

U2 RtLedService; no ImagePath

U2 SeaPort; no ImagePath

U2 SoftwareService; no ImagePath

U3 SQLWriter; no ImagePath

U2 Stereo Service; no ImagePath

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-11-28 17:34 - 2017-11-28 17:55 - 000027675 _____ C:\Users\angeles\Desktop\FRST.txt

2017-11-28 17:31 - 2017-11-28 17:34 - 000000000 ____D C:\FRST

2017-11-28 12:40 - 2017-11-28 12:40 - 002391552 _____ (Farbar) C:\Users\angeles\Desktop\FRST64.exe

2017-11-28 12:37 - 2017-11-28 12:37 - 000000000 ____D C:\ProgramData\SWCUTemp

2017-11-28 12:34 - 2017-11-28 12:34 - 000110016 _____ (Malwarebytes) C:\windows\system32\Drivers\farflt.sys

2017-11-28 03:44 - 2017-11-28 12:50 - 000084256 _____ (Malwarebytes) C:\windows\system32\Drivers\mwac.sys

2017-11-28 03:25 - 2017-11-28 03:25 - 126925120 ____C (Microsoft Corporation) C:\windows\system32\MRT-KB890830.exe

2017-11-28 01:05 - 2017-11-28 01:05 - 000142460 _____ C:\Users\angeles\Desktop\Malwarebytes 2017-11-28.txt

2017-11-28 00:37 - 2017-10-17 21:34 - 000134376 _____ (Microsoft Corporation) C:\windows\system32\CompatTelRunner.exe

2017-11-28 00:37 - 2017-10-17 21:30 - 000605184 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll

2017-11-28 00:37 - 2017-10-15 17:04 - 000407392 _____ (Microsoft Corporation) C:\windows\system32\centel.dll

2017-11-28 00:37 - 2017-10-04 08:04 - 002023936 _____ (Microsoft Corporation) C:\windows\system32\aitstatic.exe

2017-11-28 00:37 - 2017-10-04 08:04 - 001570304 _____ (Microsoft Corporation) C:\windows\system32\appraiser.dll

2017-11-28 00:37 - 2017-10-04 08:04 - 000670208 _____ (Microsoft Corporation) C:\windows\system32\generaltel.dll

2017-11-28 00:37 - 2017-10-04 08:04 - 000603648 _____ (Microsoft Corporation) C:\windows\system32\devinv.dll

2017-11-28 00:37 - 2017-10-04 08:04 - 000370688 _____ (Microsoft Corporation) C:\windows\system32\invagent.dll

2017-11-28 00:37 - 2017-10-04 08:04 - 000241664 _____ (Microsoft Corporation) C:\windows\system32\aepic.dll

2017-11-28 00:37 - 2017-10-04 08:04 - 000181760 _____ (Microsoft Corporation) C:\windows\system32\acmigration.dll

2017-11-28 00:08 - 2017-11-28 00:08 - 000193464 _____ (Malwarebytes) C:\windows\system32\Drivers\MbamChameleon.sys

2017-11-28 00:07 - 2017-11-28 12:35 - 000046008 _____ (Malwarebytes) C:\windows\system32\Drivers\mbam.sys

2017-11-28 00:07 - 2017-11-28 00:07 - 000253880 _____ (Malwarebytes) C:\windows\system32\Drivers\mbamswissarmy.sys

2017-11-28 00:06 - 2017-11-28 00:06 - 000001867 _____ C:\Users\Public\Desktop\Malwarebytes.lnk

2017-11-28 00:06 - 2017-11-28 00:06 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes

2017-11-28 00:06 - 2017-11-28 00:06 - 000000000 ____D C:\ProgramData\Malwarebytes

2017-11-28 00:06 - 2017-11-28 00:06 - 000000000 ____D C:\Program Files\Malwarebytes

2017-11-28 00:06 - 2017-11-01 08:54 - 000077432 _____ C:\windows\system32\Drivers\mbae64.sys

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-11-28 17:42 - 2012-11-11 14:53 - 000000000 ____D C:\Users\angeles\AppData\Roaming\Skype

2017-11-28 17:38 - 2016-04-13 16:57 - 000000642 _____ C:\windows\Tasks\G2MUploadTask-S-1-5-21-3876371430-4153257343-302851002-1000.job

2017-11-28 17:25 - 2014-12-07 15:12 - 000004312 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater

2017-11-28 17:25 - 2014-12-07 15:07 - 000803328 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe

2017-11-28 17:25 - 2014-12-07 15:07 - 000144896 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

2017-11-28 17:25 - 2014-12-07 15:07 - 000000000 ____D C:\windows\system32\Macromed

2017-11-28 17:25 - 2012-05-13 11:42 - 000000000 ____D C:\windows\SysWOW64\Macromed

2017-11-28 17:23 - 2016-04-13 16:57 - 000000546 _____ C:\windows\Tasks\G2MUpdateTask-S-1-5-21-3876371430-4153257343-302851002-1000.job

2017-11-28 17:06 - 2012-05-13 11:43 - 000000000 ____D C:\ProgramData\VeriFace

2017-11-28 12:55 - 2009-07-13 23:45 - 000028928 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2017-11-28 12:55 - 2009-07-13 23:45 - 000028928 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2017-11-28 12:44 - 2017-08-27 11:08 - 000004172 _____ C:\windows\System32\Tasks\Avast Emergency Update

2017-11-28 12:41 - 2009-07-14 00:13 - 000782510 _____ C:\windows\system32\PerfStringBackup.INI

2017-11-28 12:41 - 2009-07-13 22:20 - 000000000 ____D C:\windows\inf

2017-11-28 12:38 - 2015-12-07 16:57 - 000000000 ___RD C:\Users\angeles\Verizon Cloud Sync

2017-11-28 12:33 - 2014-05-28 11:48 - 000000000 ____D C:\Temp

2017-11-28 12:33 - 2012-05-13 11:57 - 002456225 _____ C:\windows\system32\fastboot.set

2017-11-28 12:32 - 2012-08-21 22:18 - 000000000 ____D C:\Users\angeles

2017-11-28 12:32 - 2009-07-14 00:08 - 000000006 ____H C:\windows\Tasks\SA.DAT

2017-11-28 10:34 - 2013-09-20 17:16 - 000002441 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk

2017-11-28 10:30 - 2015-01-30 20:11 - 000004476 _____ C:\windows\System32\Tasks\Adobe Acrobat Update Task

2017-11-28 09:08 - 2017-07-26 19:48 - 000000000 ____D C:\Users\angeles\AppData\Local\GoToMeeting

2017-11-28 07:47 - 2012-11-11 14:53 - 000000000 ____D C:\ProgramData\Skype

2017-11-28 07:24 - 2009-07-13 22:20 - 000000000 ____D C:\windows\system32\NDF

2017-11-28 03:34 - 2014-12-11 19:10 - 000000000 ____D C:\windows\system32\appraiser

2017-11-28 03:26 - 2013-08-08 09:08 - 000000000 ____D C:\windows\system32\MRT

2017-11-28 03:24 - 2012-08-24 13:53 - 126925120 ____C (Microsoft Corporation) C:\windows\system32\MRT.exe

2017-11-28 03:21 - 2014-02-26 07:49 - 000775124 _____ C:\windows\SysWOW64\PerfStringBackup.INI

2017-11-27 23:59 - 2012-05-13 11:53 - 000002195 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk

2017-11-27 23:55 - 2016-04-13 16:57 - 000003676 _____ C:\windows\System32\Tasks\G2MUploadTask-S-1-5-21-3876371430-4153257343-302851002-1000

2017-11-27 23:55 - 2016-04-13 16:57 - 000003580 _____ C:\windows\System32\Tasks\G2MUpdateTask-S-1-5-21-3876371430-4153257343-302851002-1000

2017-11-27 18:56 - 2012-05-13 11:53 - 000003330 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA

2017-11-27 18:56 - 2012-05-13 11:53 - 000003202 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore

Some files in TEMP:

====================

2013-09-05 15:29 - 2013-01-30 14:24 - 000833616 _____ (McAfee, Inc.) C:\Users\angeles\AppData\Local\Temp\0094031378412970mcinst.exe

2014-05-12 06:55 - 2014-05-12 06:55 - 000037096 _____ (Conexant Systems Inc.) C:\Users\angeles\AppData\Local\Temp\cxtvrate.dll

2009-12-01 16:44 - 2009-12-01 16:44 - 000081408 _____ (eMPIA Technology, Inc.) C:\Users\angeles\AppData\Local\Temp\emmon.exe

2015-02-15 18:17 - 2015-02-15 18:17 - 000762000 _____ (Installer Application ) C:\Users\angeles\AppData\Local\Temp\ICReinstall_hdyoutubedownloader_setup.exe

2013-09-05 16:35 - 2013-09-05 16:35 - 000999768 _____ (Solid State Networks) C:\Users\angeles\AppData\Local\Temp\install_reader11_en_mssa_aih.exe

2016-07-20 11:13 - 2016-07-20 11:13 - 000741440 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u101-windows-au.exe

2015-03-18 18:45 - 2015-03-18 18:46 - 000561576 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u40-windows-au.exe

2015-04-19 17:18 - 2015-04-19 17:18 - 000562088 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u45-windows-au.exe

2015-07-15 11:13 - 2015-07-15 11:13 - 000563808 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u51-windows-au.exe

2015-08-27 22:13 - 2015-08-27 22:13 - 000585824 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u60-windows-au.exe

2016-02-05 18:05 - 2016-02-05 18:05 - 000736352 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u73-windows-au.exe

2016-03-25 11:13 - 2016-03-25 11:13 - 000736320 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u77-windows-au.exe

2016-04-20 11:13 - 2016-06-25 22:13 - 000739904 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u91-windows-au.exe

2014-05-27 14:18 - 2014-05-28 11:43 - 033586888 ____N (Motorola Mobility) C:\Users\angeles\AppData\Local\Temp\MotoCast_Installer_2.0405.exe

2014-12-07 22:08 - 2014-12-07 22:08 - 001015320 _____ (NCH Software) C:\Users\angeles\AppData\Local\Temp\mpsetup.exe

2011-03-14 07:31 - 2011-03-14 07:31 - 000149352 ____R (Microsoft Corporation) C:\Users\angeles\AppData\Local\Temp\ose00000.exe

2014-11-02 10:00 - 2017-03-05 09:29 - 056756184 _____ (Skype Technologies S.A.) C:\Users\angeles\AppData\Local\Temp\SkypeSetup.exe

2015-02-13 21:47 - 2015-02-13 21:47 - 000008704 _____ (Microsoft Corporation) C:\Users\angeles\AppData\Local\Temp\SpOrder.dll

2006-05-22 13:10 - 2006-05-22 13:10 - 000455600 ____R (Macrovision Corporation) C:\Users\angeles\AppData\Local\Temp\_is5F69.exe

2006-10-28 19:10 - 2006-10-28 19:10 - 000455600 ____R (Macrovision Corporation) C:\Users\angeles\AppData\Local\Temp\_isE7DA.exe

2016-10-20 04:07 - 2016-10-20 04:07 - 044295032 _____ (Google Inc.) C:\Users\angeles\AppData\Local\Temp\{069E215A-3C5A-4D32-A4CA-CD5286D384ED}-54.0.2840.71_chrome_installer.exe

2017-06-23 01:56 - 2017-06-23 01:56 - 016115816 _____ (Google Inc.) C:\Users\angeles\AppData\Local\Temp\{13F7BABC-D8D9-4801-BB0D-870AC03856D0}-59.0.3071.115_58.0.3029.110_chrome_updater.exe

2015-11-17 16:56 - 2015-11-17 16:56 - 009654157 _____ () C:\Users\angeles\AppData\Local\Temp\{6BA2B92A-7B81-49F2-B80D-AC2C2CECD6B3}-46.0.2490.86_chrome_installer.exe

2017-07-22 17:49 - 2017-07-22 17:50 - 000739904 _____ (Oracle Corporation) C:\Users\Guest\AppData\Local\Temp\jre-8u141-windows-au.exe

2015-07-15 11:13 - 2015-07-15 11:13 - 000562272 _____ (Oracle Corporation) C:\Users\Guest\AppData\Local\Temp\jre-8u45-windows-au.exe

2016-02-05 18:05 - 2016-02-05 18:05 - 000644704 _____ (Oracle Corporation) C:\Users\Guest\AppData\Local\Temp\jre-8u71-windows-au.exe

2015-08-02 00:52 - 2015-08-02 00:52 - 000122880 _____ () C:\Users\Guest\AppData\Local\Temp\mp3el.exe

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\windows\system32\winlogon.exe => File is digitally signed

C:\windows\system32\wininit.exe => File is digitally signed

C:\windows\SysWOW64\wininit.exe => File is digitally signed

C:\windows\explorer.exe => File is digitally signed

C:\windows\SysWOW64\explorer.exe => File is digitally signed

C:\windows\system32\svchost.exe => File is digitally signed

C:\windows\SysWOW64\svchost.exe => File is digitally signed

C:\windows\system32\services.exe => File is digitally signed

C:\windows\system32\User32.dll => File is digitally signed

C:\windows\SysWOW64\User32.dll => File is digitally signed

C:\windows\system32\userinit.exe => File is digitally signed

C:\windows\SysWOW64\userinit.exe => File is digitally signed

C:\windows\system32\rpcss.dll => File is digitally signed

C:\windows\system32\dnsapi.dll => File is digitally signed

C:\windows\SysWOW64\dnsapi.dll => File is digitally signed

C:\windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2017-11-27 20:34

==================== End of FRST.txt ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 27-11-2017

Ran by angeles (28-11-2017 17:59:22)

Running from C:\Users\angeles\Desktop

Windows 7 Home Premium Service Pack 1 (X64) (2012-08-22 03:18:24)

Boot Mode: Normal

==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-3876371430-4153257343-302851002-500 - Administrator - Disabled)

angeles (S-1-5-21-3876371430-4153257343-302851002-1000 - Administrator - Enabled) => C:\Users\angeles

Guest (S-1-5-21-3876371430-4153257343-302851002-501 - Limited - Enabled) => C:\Users\Guest

HomeGroupUser$ (S-1-5-21-3876371430-4153257343-302851002-1002 - Limited - Enabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Avast Antivirus (Enabled - Up to date) {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}

AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}

AS: Malwarebytes (Enabled - Up to date) {98619B37-4FC4-67F2-1C99-EEF6D47DBD96}

AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1395.4512 - ABBYY Software House)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.0.0.4080 - Adobe Systems Incorporated)

Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.187 - Adobe Systems Incorporated)

Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.187 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.23) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.23 - Adobe Systems Incorporated)

AirPort (HKLM-x32\...\{AA68AAAE-41F0-40B5-8896-5947F5FD6889}) (Version: 5.6.1.2 - Apple Inc.)

Akamai NetSession Interface (HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\Akamai) (Version: - Akamai Technologies, Inc)

Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.5.2303 - AVAST Software)

Best Buy pc app (HKLM\...\{FBBC4667-2521-4E78-B1BD-8706F774549B}) (Version: 3.2.0.0 - Best Buy) Hidden

Best Buy pc app (HKLM-x32\...\{FBBC4667-2521-4E78-B1BD-8706F774549B}) (Version: 3.2.0.0 - Best Buy) Hidden

BioExcess (HKLM\...\{A000F75A-A246-44A7-8079-9E9E7F9054B2}) (Version: 7.0.67.0 - Egis Technology Inc.) Hidden

BioExcess (HKLM-x32\...\{E6CB67CC-71D2-46b9-8D43-A4641A9EECB2}) (Version: 7.0.67.0 - Egis Technology Inc.) Hidden

BioExcess (HKLM-x32\...\InstallShield_{E6CB67CC-71D2-46b9-8D43-A4641A9EECB2}) (Version: 7.0.67.0 - Egis Technology Inc.)

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Canon Laser Printer/Scanner/Fax Extended Survey Program (HKLM\...\{8A16FF47-A5FC-49A8-96B5-31180D317059}) (Version: 1.1.4 - CANON INC.) Hidden

Canon Laser Printer/Scanner/Fax Extended Survey Program (HKLM\...\Canon Laser Printer/Scanner/Fax Extended Survey Program) (Version: 1.1.4.10001 - CANON INC.)

Canon MF Toolbox 4.9.1.1.mf14 (HKLM-x32\...\{6767DFEE-8909-453A-B553-C7693912B2EB}) (Version: 4.9.1.1.mf14 - CANON INC.)

Canon MF8200C Series (HKLM\...\{C2938963-3BB0-41cd-9769-E28814C59075}) (Version: 4.2.0.0 - CANON INC.)

Citrix Online Launcher (HKLM-x32\...\{09DA5EE2-7E46-4DC4-96F9-BFEE50D40659}) (Version: 1.0.408 - Citrix)

Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.1.3) (Version: 5.0.1.3 - Coupons.com Incorporated)

CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3623 - CyberLink Corp.)

D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden

EgisTec ES603 WDM Driver (HKLM-x32\...\InstallShield_{AE4167B0-F589-4D2A-BF05-E181D543C49F}) (Version: 3.0.10.4 - Egis Technology Inc.)

Elgato Video Capture (HKLM-x32\...\{2E551F69-B2B5-4B59-82B3-45A91E47026F}) (Version: 1.13.6.116 - Elgato Systems GmbH)

Energy Management (HKLM-x32\...\{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.1 - Lenovo) Hidden

Energy Management (HKLM-x32\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.1 - Lenovo)

Epson Copy Utility 3.5 (HKLM-x32\...\{AA72FB28-73B4-49E5-B6B4-E78F44BBD0AD}) (Version: 3.5.0.0 - )

Epson Event Manager (HKLM-x32\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)

EPSON Perfection V600 Photo Scanner Driver Update (HKLM-x32\...\{EBBE3D90-9344-43A7-A548-91BA02B3B7CD}) (Version: - )

EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - )

ES603 WDM Driver (HKLM-x32\...\{AE4167B0-F589-4D2A-BF05-E181D543C49F}) (Version: 3.0.10.4 - Egis Technology Inc.) Hidden

ffdshow [rev 2527] [2008-12-19] (HKLM-x32\...\ffdshow_is1) (Version: 1.0 - )

Free YouTube Downloader 4.0.312 (HKLM-x32\...\{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1) (Version: - HOW Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)

Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden

Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden

GoToMeeting 8.17.0.7943 (HKU\S-1-5-21-3876371430-4153257343-302851002-1000\...\GoToMeeting) (Version: 8.17.0.7943 - LogMeIn, Inc.)

HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)

HP Photosmart 6510 series Basic Device Software (HKLM\...\{B53F9744-F0FB-44A6-9739-335CDAB4488A}) (Version: 25.0.621.0 - Hewlett-Packard Co.)

HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)

HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden

Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.5.1001 - Intel Corporation)

iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)

Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)

Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Lenovo EasyCamera (HKLM-x32\...\{ADE16A9D-FBDC-4ecc-B6BD-9C31E51D0332}) (Version: 13.10.1201.1 - Vimicro)

Lenovo EE Boot Optimizer (HKLM\...\Lenovo EE Boot Optimizer) (Version: 0.0.1.6 - Lenovo)

Lenovo OneKey Recovery (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.) Hidden

Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.)

Lenovo Security Suite (HKLM-x32\...\{0034859F-8E01-4C1D-BE77-F891C4786FBC}) (Version: 2.0.11.0 - Lenovo) Hidden

Lenovo Security Suite (HKLM-x32\...\InstallShield_{0034859F-8E01-4C1D-BE77-F891C4786FBC}) (Version: 2.0.11.0 - Lenovo)

Lenovo_Wireless_Driver (HKLM-x32\...\{28ABE740-47F3-441B-9437-852F6A64EFF8}) (Version: 1.02.01 - Lenovo)

Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)

McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.163.2 - McAfee, Inc.)

Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)

Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)

MixPad Multitrack Recording Software (HKLM-x32\...\MixPad) (Version: 3.73 - NCH Software)

Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)

Motorola Device Software Update (HKLM-x32\...\{894AB83D-A9AF-4E54-BFF3-A7262A0A6C13}) (Version: 13.09.3001 - Motorola Mobility) Hidden

Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)

Mozilla Firefox 49.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 49.0.2 (x86 en-US)) (Version: 49.0.2 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 49.0.2.6136 - Mozilla)

MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)

MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)

Port Locker (HKLM\...\{1F494B8A-D6E6-4540-9A74-F773B63164A6}) (Version: 1.0.5.24 - Egis Technology Inc.) Hidden

Port Locker (HKLM-x32\...\{A6FEE06D-C7E1-48CB-A9DF-1E317CF83CA4}) (Version: 1.0.5.24 - Egis Technology Inc.) Hidden

Port Locker (HKLM-x32\...\InstallShield_{A6FEE06D-C7E1-48CB-A9DF-1E317CF83CA4}) (Version: 1.0.5.24 - Egis Technology Inc.)

Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.7303 - CyberLink Corp.)

Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.21.531.2010 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6282 - Realtek Semiconductor Corp.)

Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7600.10008 - Realtek Semiconductor Corp.)

Rosetta Stone Language Training (HKLM-x32\...\{00384623-4937-4D7D-BDD9-23513D1C50AB}) (Version: 5.0.37.0 - Rosetta Stone, Ltd)

Rosetta Stone Ltd Services (HKLM-x32\...\{3165E4A6-D5DE-46B0-8597-D55E2B826B84}) (Version: 3.2.21 - Rosetta Stone Ltd.)

SafeZone Stable 4.58.2552.909 (HKLM-x32\...\SafeZone 4.58.2552.909) (Version: 4.58.2552.909 - Avast Software) Hidden

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)

Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)

Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)

Skype Web Plugin (HKLM-x32\...\{0F7D4832-16AE-4857-A6FA-2B141D75A59B}) (Version: 7.7.0.219 - Skype Technologies S.A.)

Skype™ 7.40 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.151 - Skype Technologies S.A.)

Streaming Video Recorder V2.1.2 (HKLM\...\{2CD65167-671F-49A3-B6C7-3B919DF028E2}_is1) (Version: 2.1.2 - Apowersoft)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.7.0 - Synaptics Incorporated)

TherapyEd's OT Exams 7th Edition (HKLM-x32\...\{D8E37409-0F2A-5104-267D-308638C67CEE}) (Version: 1.0 - Spearhead Global Inc.) Hidden

TherapyEd's OT Exams 7th Edition (HKLM-x32\...\TherapyEdsOTExams7e.32B9EDC2FDCC15847C4D6FB43F849BB889AADE68.1) (Version: 1.0 - Spearhead Global Inc.)

VeriFace (HKLM-x32\...\VeriFace) (Version: 4.0.0.1224 - Lenovo)

Verizon Cloud (HKLM\...\Verizon Cloud) (Version: 15.3.6.13 - Verizon)

Video Capture all v5.09.1202.00 (HKLM-x32\...\Software_Elgato_Video Capture all) (Version: 5.09.1202.00 - Elgato Systems)

Video Capture v5.09.1202.00 (HKLM-x32\...\Video Capture v5.09.1202.00) (Version: 5.09.1202.00 - Elgato Systems)

Watchtower Library 2014 - Italiano (HKLM-x32\...\{18AEA7C7-E30E-4786-BEB7-1FF0D818705A}) (Version: 16.0 - Watchtower Bible and Tract Society of Pennsylvania, Inc.)

WavePad Sound Editor (HKLM-x32\...\WavePad) (Version: 5.96 - NCH Software)

Windows Driver Package - Lenovo (ACPIVPC) System (12/02/2010 6.1.0.1) (HKLM\...\EA12B1FB53CE4E387C31A85236C41EF559B5E392) (Version: 12/02/2010 6.1.0.1 - Lenovo)

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)

Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-3876371430-4153257343-302851002-1000_Classes\CLSID\{81CD4B70-A8AB-48FC-826C-8F76A1A06829}\InprocServer32 -> C:\Users\angeles\AppData\Local\SkypePlugin\7.7.0.219\GatewayActiveX-x64.dll (Skype Technologies S.A.)

CustomCLSID: HKU\S-1-5-21-3876371430-4153257343-302851002-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\angeles\AppData\Local\Citrix\GoToMeeting\5530\G2MOutlookAddin64.dll => No File

CustomCLSID: HKU\S-1-5-21-3876371430-4153257343-302851002-1000_Classes\CLSID\{CBF9CD8C-2714-4F36-B76A-43E6C7547BC2}\localserver32 -> C:\Users\angeles\AppData\Local\SkypePlugin\7.7.0.219\EdgeCalling.exe (Skype Technologies S.A.)

CustomCLSID: HKU\S-1-5-21-3876371430-4153257343-302851002-1000_Classes\CLSID\{D779CCB8-300C-4160-B101-D6A5FD73294E}\localserver32 -> C:\Users\angeles\AppData\Local\SkypePlugin\7.7.0.219\GatewayVersion-x64.exe (Skype Technologies S.A.)

ShellIconOverlayIdentifiers: [ SncrOverlays (InSync)] -> {5F4A6070-DB92-4C56-A487-F3850430608F} => C:\Program Files\Verizon\VerizonCloud\x64\Sncr.Overlays.dll [2015-10-22] (Synchronoss Technologies Inc.)

ShellIconOverlayIdentifiers: [ SncrOverlays (Pending)] -> {EE73A341-C788-4A6B-B1EF-DDBFC0F190B6} => C:\Program Files\Verizon\VerizonCloud\x64\Sncr.Overlays.dll [2015-10-22] (Synchronoss Technologies Inc.)

ShellIconOverlayIdentifiers: [ SncrOverlays (Syncing)] -> {28CDCD88-B179-49D6-8B21-1A9AF9C0AE13} => C:\Program Files\Verizon\VerizonCloud\x64\Sncr.Overlays.dll [2015-10-22] (Synchronoss Technologies Inc.)

ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-08-27] (AVAST Software)

ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-08-27] (AVAST Software)

ShellIconOverlayIdentifiers: [VeriFace Enc] -> {771C7324-DA80-49D3-8017-753B0AF60951} => C:\windows\system32\IcnOvrly.dll [2012-05-13] ()

ContextMenuHandlers1: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-08-27] (AVAST Software)

ContextMenuHandlers1: [VerizonCtxMenu] -> {8CA825D9-C7DB-4833-9901-E7400521CE04} => C:\Program Files\Verizon\VerizonCloud\x64\Sncr.ContextMenus.dll [2015-10-22] (Synchronoss Technologies Inc.)

ContextMenuHandlers3: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-08-27] (AVAST Software)

ContextMenuHandlers3: [EgisShellExt] -> {4AC48C52-DA87-48AB-BE92-96E4F0070CEA} => C:\Program Files (x86)\EgisTec BioExcess\x64\EgisShellExt.dll [2010-12-13] (Egis Technology Inc. )

ContextMenuHandlers3: [IkeyShlExt] -> {F1E551D1-822B-40e6-B4D8-A9B4A48AA07A} => C:\windows\system32\SimpleExt.dll [2012-05-13] ()

ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)

ContextMenuHandlers4: [VerizonCtxMenu] -> {8CA825D9-C7DB-4833-9901-E7400521CE04} => C:\Program Files\Verizon\VerizonCloud\x64\Sncr.ContextMenus.dll [2015-10-22] (Synchronoss Technologies Inc.)

ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\windows\system32\igfxpph.dll [2011-03-25] (Intel Corporation)

ContextMenuHandlers5: [VerizonCtxMenu] -> {8CA825D9-C7DB-4833-9901-E7400521CE04} => C:\Program Files\Verizon\VerizonCloud\x64\Sncr.ContextMenus.dll [2015-10-22] (Synchronoss Technologies Inc.)

ContextMenuHandlers6: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-08-27] (AVAST Software)

ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)

ContextMenuHandlers6: [VerizonCtxMenu] -> {8CA825D9-C7DB-4833-9901-E7400521CE04} => C:\Program Files\Verizon\VerizonCloud\x64\Sncr.ContextMenus.dll [2015-10-22] (Synchronoss Technologies Inc.)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {1205D537-C32B-41AF-A3BA-64E69A8A215F} - System32\Tasks\{696DADA3-B522-4B59-B

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#2 Android 8888

SWI Malware Tracker

Trusted Advisor*
1,142 posts

Posted 29 November 2017 - 06:44 AM

Hello azuleno.
Welcome to SpywareInfo Forum.
I'm Android 8888 and I'll be helping you. Please ask questions if anything is unclear.

I suggest printing out each set of instructions or copy them to a Notepad file and reading the entire post before proceeding. It will make following them easier.

Open Google Chrome;
Type chrome://extensions in the address bar and press Enter;
Click the trash can icon by the following extensions:

Avast SafePrice
Avast Online Security
Bing
Coupon Printer for Windows
Savings Button: Deals + Cash Back

A confirmation dialog appears, click Remove.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Press the Windows key + R on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and click the OK button.
Please copy the entire contents of the code box below. To do this highlight the contents of the box and right click on it and select Copy.
Paste this into the open Notepad.

Start::

CreateRestorePoint:
CloseProcesses:
EmptyTemp:
(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
HKLM-x32\...\Run: [] => [X]
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKU\S-1-5-21-3876371430-4153257343-302851002-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=LENDF8&pc=MALN&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=LENDF8&pc=MALN&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?FORM=UP97DF&PC=UP97&q={searchTerms}&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> 1F82560E7A284F3B9D81B2C56FB0F4D8 URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7LENN_enUS498
SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?FORM=UP97DF&PC=UP97&q={searchTerms}&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-3876371430-4153257343-302851002-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7LENN_enUS498
FF SearchPlugin: C:\Users\angeles\AppData\Roaming\Mozilla\Firefox\Profiles\tqhyv03k.default\searchplugins\bingp.xml [2014-12-06]
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll [2014-10-01] (Coupons, Inc.)
CHR DefaultSearchURL: Default -> hxxp://www.bing.com/search?FORM=__PARAM__DF&PC=__PARAM__&q={searchTerms}
CHR DefaultSuggestURL: Default -> hxxp://www.bing.com/osjson.aspx?FORM=__PARAM__DF&PC=__PARAM__&query={searchTerms}
CHR HKU\S-1-5-21-3876371430-4153257343-302851002-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx <not found>
S2 0094031378412970mcinstcleanup; C:\Users\angeles\AppData\Local\Temp\009403~1.EXE [833616 2013-01-30] (McAfee, Inc.) <==== ATTENTION
R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [179184 2014-10-15] (Coupons.com Inc.)
S3 rpcapd; "%ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini" [X]
U3 BcmSqlStartupSvc; no ImagePath
U2 CLKMSVC10_3A60B698; no ImagePath
U2 CLKMSVC10_C3B3B687; no ImagePath
U2 DriverService; no ImagePath
U2 IAStorDataMgrSvc; no ImagePath
U2 iATAgentService; no ImagePath
U2 idealife Update Service; no ImagePath
U3 IGRS; no ImagePath
U2 IviRegMgr; no ImagePath
U2 nvUpdatusService; no ImagePath
U2 Oasis2Service; no ImagePath
U2 PCCarerService; no ImagePath
U2 ReadyComm.DirectRouter; no ImagePath
U2 RichVideo; no ImagePath
U2 RtLedService; no ImagePath
U2 SeaPort; no ImagePath
U2 SoftwareService; no ImagePath
U3 SQLWriter; no ImagePath
U2 Stereo Service; no ImagePath
2013-09-05 15:29 - 2013-01-30 14:24 - 000833616 _____ (McAfee, Inc.) C:\Users\angeles\AppData\Local\Temp\0094031378412970mcinst.exe
2014-05-12 06:55 - 2014-05-12 06:55 - 000037096 _____ (Conexant Systems Inc.) C:\Users\angeles\AppData\Local\Temp\cxtvrate.dll
2009-12-01 16:44 - 2009-12-01 16:44 - 000081408 _____ (eMPIA Technology, Inc.) C:\Users\angeles\AppData\Local\Temp\emmon.exe
2015-02-15 18:17 - 2015-02-15 18:17 - 000762000 _____ (Installer Application) C:\Users\angeles\AppData\Local\Temp\ICReinstall_hdyoutubedownloader_setup.exe
2013-09-05 16:35 - 2013-09-05 16:35 - 000999768 _____ (Solid State Networks) C:\Users\angeles\AppData\Local\Temp\install_reader11_en_mssa_aih.exe
2016-07-20 11:13 - 2016-07-20 11:13 - 000741440 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u101-windows-au.exe
2015-03-18 18:45 - 2015-03-18 18:46 - 000561576 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u40-windows-au.exe
2015-04-19 17:18 - 2015-04-19 17:18 - 000562088 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u45-windows-au.exe
2015-07-15 11:13 - 2015-07-15 11:13 - 000563808 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u51-windows-au.exe
2015-08-27 22:13 - 2015-08-27 22:13 - 000585824 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u60-windows-au.exe
2016-02-05 18:05 - 2016-02-05 18:05 - 000736352 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u73-windows-au.exe
2016-03-25 11:13 - 2016-03-25 11:13 - 000736320 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u77-windows-au.exe
2016-04-20 11:13 - 2016-06-25 22:13 - 000739904 _____ (Oracle Corporation) C:\Users\angeles\AppData\Local\Temp\jre-8u91-windows-au.exe
2014-05-27 14:18 - 2014-05-28 11:43 - 033586888 ____N (Motorola Mobility) C:\Users\angeles\AppData\Local\Temp\MotoCast_Installer_2.0405.exe
2014-12-07 22:08 - 2014-12-07 22:08 - 001015320 _____ (NCH Software) C:\Users\angeles\AppData\Local\Temp\mpsetup.exe
2011-03-14 07:31 - 2011-03-14 07:31 - 000149352 ____R (Microsoft Corporation) C:\Users\angeles\AppData\Local\Temp\ose00000.exe
2014-11-02 10:00 - 2017-03-05 09:29 - 056756184 _____ (Skype Technologies S.A.) C:\Users\angeles\AppData\Local\Temp\SkypeSetup.exe
2015-02-13 21:47 - 2015-02-13 21:47 - 000008704 _____ (Microsoft Corporation) C:\Users\angeles\AppData\Local\Temp\SpOrder.dll
2006-05-22 13:10 - 2006-05-22 13:10 - 000455600 ____R (Macrovision Corporation) C:\Users\angeles\AppData\Local\Temp\_is5F69.exe
2006-10-28 19:10 - 2006-10-28 19:10 - 000455600 ____R (Macrovision Corporation) C:\Users\angeles\AppData\Local\Temp\_isE7DA.exe
2016-10-20 04:07 - 2016-10-20 04:07 - 044295032 _____ (Google Inc.) C:\Users\angeles\AppData\Local\Temp\{069E215A-3C5A-4D32-A4CA-CD5286D384ED}-54.0.2840.71_chrome_installer.exe
2017-06-23 01:56 - 2017-06-23 01:56 - 016115816 _____ (Google Inc.) C:\Users\angeles\AppData\Local\Temp\{13F7BABC-D8D9-4801-BB0D-870AC03856D0}-59.0.3071.115_58.0.3029.110_chrome_updater.exe
2015-11-17 16:56 - 2015-11-17 16:56 - 009654157 _____ () C:\Users\angeles\AppData\Local\Temp\{6BA2B92A-7B81-49F2-B80D-AC2C2CECD6B3}-46.0.2490.86_chrome_installer.exe
2017-07-22 17:49 - 2017-07-22 17:50 - 000739904 _____ (Oracle Corporation) C:\Users\Guest\AppData\Local\Temp\jre-8u141-windows-au.exe
2015-07-15 11:13 - 2015-07-15 11:13 - 000562272 _____ (Oracle Corporation) C:\Users\Guest\AppData\Local\Temp\jre-8u45-windows-au.exe
2016-02-05 18:05 - 2016-02-05 18:05 - 000644704 _____ (Oracle Corporation) C:\Users\Guest\AppData\Local\Temp\jre-8u71-windows-au.exe
2015-08-02 00:52 - 2015-08-02 00:52 - 000122880 _____ () C:\Users\Guest\AppData\Local\Temp\mp3el.exe
Best Buy pc app (HKLM\...\{FBBC4667-2521-4E78-B1BD-8706F774549B}) (Version: 3.2.0.0 - Best Buy) Hidden
Best Buy pc app (HKLM-x32\...\{FBBC4667-2521-4E78-B1BD-8706F774549B}) (Version: 3.2.0.0 - Best Buy) Hidden
CustomCLSID: HKU\S-1-5-21-3876371430-4153257343-302851002-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\angeles\AppData\Local\Citrix\GoToMeeting\5530\G2MOutlookAddin64.dll => No File
CMD: ipconfig /flushdns
EmptyTemp:
End::

Save the file as fixlist.txt in to the same location as FRST64.exe.
Right-click the FRST64.exe icon and select Run as administrator to run the tool.
Click the Fix button only once and wait.
When finished FRST will generate a log (Fixlog.txt) on the same folder where FRST64.exe is located. Please post its content to your next reply.

NOTE. It's important that both files, FRST64.exe and fixlist.txt are in the same location or the fix will not work.

If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.

Next,

Open Google Chrome;
Type chrome://extensions in the address bar and press Enter;
Click the trash can icon by the following extensions:

Best Buy pc app

A confirmation dialog appears, click Remove.

Next,

Please download AdwCleaner and move it to your Desktop.
Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users).
Accept the EULA (I accept), then click on Scan.
Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes.
Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it.
After the restart, a log will open when logging in.
Please copy and paste the content of that log in your next reply.

Next,

Open Malwarebytes;
On the left pane select Settings;
Select the Protection tab;
Scroll down to Scan Options and ensure 'Scan for Rootkits' is on and leave all other settings to default.
Go back to DashBoard and select the blue Scan Now tab;
When the scan completes if potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selectedbutton.
While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), give it a name and save it to your Desktop.
The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please copy and paste the entire contents of the log in your next reply.

In your next reply please post the contents of the following logs:
Fixlog.txt
AdwCleaner clean log.
Malwarebytes log.

Please let me know in detail how is the computer running at this point.

Android 8888

Android 8888

Website: http://android8888.comlu.com

Tavira - Here's where I live!

Please read the Instructions for posting requested logs and the article "So how did I get infected in the first place?"

Our help is free, but if you wish to help keep these forums running please consider a donation; Please see This Topic for details.

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#3 azuleno

Advanced Member

Full Member
230 posts

Posted 30 November 2017 - 11:06 PM

Hi Android 8888:

Couldn't find in chrome://extensions the following:

Coupon Printer for Windows
Savings Button: Deals + Cash Back

So I continued with the instructions after that. Below are the logs for Fixlog + Malwarebytes. As hard as I tried to, ADW Cleaner was downloading like nothing I've seen before. It would seemingly download fine, but when opening and starting to scan, the exe file and all would vanish (!?) from the folder where it had been downloaded. Tried downloading in multiple folders since I started to get over and over 'Insufficient Permissions' error so I could not download such, thus no log was obtained. I also struggle with Malware Bytes, but eventually got it going, so I did get a log.

BTW, I had to resort to starting the PC in Safe Mode since it seems like it may be getting worse. Microsoft Windows gets stuck often, harder to open even Notepad. Hard to reboot, so typically I have to force shutdown by switching off the PC. Here are the logs:

Fix result of Farbar Recovery Scan Tool (x64) Version: 30-11-2017

Ran by angeles (30-11-2017 16:15:52) Run:1

Running from C:\Users\angeles\Desktop

Loaded Profiles: angeles (Available Profiles: angeles & Guest)

Boot Mode: Normal

==============================================

fixlist content:

*****************

CreateRestorePoint:

CloseProcesses:

EmptyTemp: