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Lost the use of desktop icons and more

Started by NextStep , May 10 2018 10:14 AM

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10 replies to this topic

#1 NextStep

Member

Full Member
10 posts

Posted 10 May 2018 - 10:14 AM

Brand new laptop, so naffed off! Acer Aspire 3 - Windows 10

Memory is not great but....

Whilst using the laptop about two weeks ago it suddenly turned itself off. I tried powering it back on and just got a black screen. After turning it off and on several times it started up properly (or so I thought)

First thing I noticed was the first screen that comes up (screen saver? wallpaper?) had gone back to the default one. Next was, some of the desktop icons wouldn't work - Power off/sleep, settings, search, task view, clock/date etc. Only ones that worked were Firefox, file explorer. Also when I click on my mail icon I get an error message - explorer.exe - "class not registered"

I downloaded and ran Adwcleaner as I have found it to be thorough. It found 18 but only fixed 17. So I will start with that log file and then copy/paste others if thats ok?.

# -------------------------------
# Malwarebytes AdwCleaner 7.1.1.0
# -------------------------------
# Build:    04-27-2018
# Database: 2018-05-02.2
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    05-03-2018
# Duration: 00:00:04
# OS:       Windows 10 Home
# Cleaned: 17
# Failed:   1

***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

Deleted       C:\Users\SthCo\AppData\Local\Host App Service
Deleted       C:\Users\Public\Desktop\..\App Explorer

***** [ Files ] *****

Deleted       C:\Users\Public\Desktop\eBay.lnk
Deleted       C:\Windows\System32\Tasks_Migrated\App Explorer

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

Deleted       C:\Windows\System32\Tasks\FreeDownloadManagerNetworkMonitor
Deleted       C:\Windows\System32\Tasks\App Explorer

***** [ Registry ] *****

Deleted       HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Host App Service
Deleted       HKCU\Software\Host App Service
Deleted       HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\FreeDownloadManagerNetworkMonitor
Deleted       HKLM\Software\Wow6432Node\Classes\AppID\OverlayIcon.DLL
Deleted       HKLM\SOFTWARE\Classes\AppID\OverlayIcon.DLL
Deleted       HKLM\Software\Wow6432Node\Classes\TypeLib\{ADF1FA2A-6EAA-4A97-A55F-3C8B92843EF5}
Deleted       HKLM\Software\Classes\TypeLib\{ADF1FA2A-6EAA-4A97-A55F-3C8B92843EF5}
Deleted       HKLM\Software\Wow6432Node\Classes\Interface\{7BCA6879-A9F8-47DE-AE05-F5CE7EA3A474}
Deleted       HKLM\Software\Classes\Interface\{7BCA6879-A9F8-47DE-AE05-F5CE7EA3A474}
Deleted       HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E137F9A8-F159-4AD4-879F-4F1B174A9BB0}
Deleted       HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\App Explorer

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

Not Deleted   __MSG_appName__

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

Result of Security Analysis by Rocket Grannie (x86) Updated: 03rd May, 2018
Running from:C:\Users\SthCo\OneDrive\Desktop (16:45:45 - 05/05/2018)
***---------------------------------------------------------***
Microsoft Windows 10 Home X64
UAC is Enabled
Internet Explorer 11
Default Browser: Firefox
***------------Antivirus - Antispyware - Firewall-----------***
Windows Defender (Disabled - up to Date)
Norton Security (Enabled - up to Date)
Malwarebytes (Enabled - up to Date)
Malwarebytes (Enabled - up to Date)
Norton Security (Enabled - up to Date)
Windows Defender (Disabled - up to Date)
Norton Security Firewall (Enabled)
***-------Security Programs - Browsers - Miscellaneous------***
Adobe Flash Player NPAPI is not installed
Malwarebytes (3.4.5.2467)
Mozilla Firefox (59.0.3)

***----------------Analysis Complete-------------------------***

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 03.05.2018
Ran by SthCo (administrator) on LAPTOP-KBGPHM51 (05-05-2018 16:41:25)
Running from C:\Users\SthCo\OneDrive\Desktop
Loaded Profiles: SthCo (Available Profiles: SthCo)
Platform: Windows 10 Home Version 1709 16299.371 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
() C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe
(Windows ® Win 7 DDK provider) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe
(Acer Cloud Technology) C:\Program Files\WindowsApps\AcerIncorporated.AcerPortal_1.1.9.0_x86__48frkmn4z8aw4\Acer Portal\acer\ccd.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QASvc.exe
(Symantec Corporation) C:\Program Files\Norton Security\Engine\22.14.0.54\nortonsecurity.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\AppVShNotify.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Symantec Corporation) C:\Program Files\Norton Security\Engine\22.14.0.54\nortonsecurity.exe
(Advanced Micro Devices, Inc.) C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Acer Collection\ACEMon.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAgent.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAdminAgent.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALockHandler.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Users\SthCo\AppData\Local\Microsoft\OneDrive\18.065.0329.0002\FileCoAuth.exe
(CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
() C:\Program Files (x86)\Acer\Acer Collection\ACEStd.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\ePowerButton_NB.exe
() C:\Program Files (x86)\Acer\Care Center\ACCStd.exe
() C:\Program Files\Google\Drive\googledrivesync.exe
() C:\Program Files\Google\Drive\googledrivesync.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Farbar) C:\Users\SthCo\OneDrive\Desktop\FRST.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [CanonSolutionMenu] => C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe [644696 2007-05-14] (CANON INC.)
HKU\S-1-5-21-1472495051-1772555074-1016449411-1001\...\Run: [RemoteFilesTrayIcon] => C:\ProgramData\acer\abFiles\launchFiles.exe [27352 2017-05-17] ()
HKU\S-1-5-21-1472495051-1772555074-1016449411-1001\...\Run: [AcerPortal] => C:\ProgramData\acer\Acer Portal\launchPortal.exe [25816 2017-06-07] ()

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 192.168.0.1
Tcpip\..\Interfaces\{3a5201de-de6f-496a-bf4a-df967eed7671}: [DhcpNameServer] 40.33.1.55
Tcpip\..\Interfaces\{ece7c19d-309a-4992-ad4c-23e2b051e1d2}: [DhcpNameServer] 192.168.0.1 192.168.0.1

Internet Explorer:
==================
HKU\S-1-5-21-1472495051-1772555074-1016449411-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://acer17win10.msn.com/?pc=ACTE
HKU\S-1-5-21-1472495051-1772555074-1016449411-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer17win10.msn.com/?pc=ACTE
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2018-05-05] (Microsoft Corporation)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-05] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-05] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-05] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-05-05] (Microsoft Corporation)

Edge:
======
Edge Extension: (AutoFormFill) -> AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\AutoFormFill [2017-09-29]
Edge Extension: (LearningTools) -> LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\LearningTools [2018-04-11]

FireFox:
========
FF DefaultProfile: hdl1r5g9.default-1523386581439
FF ProfilePath: C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439 [2018-05-05]
FF Homepage: Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439 -> hxxps://www.google.co.uk/
FF Extension: (Grammarly for Firefox) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\87677a2c52b84ad3a151a4a72f5bd3c4@jetpack.xpi [2018-04-21]
FF Extension: (Amazon Assistant for Firefox) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\abb-acer@amazon.com.xpi [2018-04-13]
FF Extension: (iCloud Bookmarks) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\firefoxdav@icloud.com.xpi [2018-04-11]
FF Extension: (To Google Translate) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\jid1-93WyvpgvxzGATw@jetpack.xpi [2018-04-11]
FF Extension: (AdBlock) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\jid1-NIfFY2CA8fy1tg@jetpack.xpi [2018-04-28]
FF Extension: (English (US) Language Pack) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\langpack-en-US@firefox.mozilla.org.xpi [2018-04-11]
FF Extension: (Mozilla Partner Defaults) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\partnerdefaults@mozilla.com [2018-04-11] [Legacy]
FF Extension: (S3.Translator) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\s3google@translator.xpi [2018-04-10]
FF Extension: (Popup-Blocker) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\{0fde9597-0508-47ff-ad8a-793fa059c4e7}.xpi [2018-04-11]
FF Extension: (Reverse image search using various search engines, such as Google, Bing, Yandex, Baidu and TinEye.) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\{2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c}.xpi [2018-05-02]
FF Extension: (Adblock Plus) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2018-04-25]
FF Extension: (Acer Locale Fix) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\features\{d73de8e6-7637-4835-b3e5-511b5a475b93}\acer-locale-fix@mozilla.org.xpi [2018-05-02] [Legacy]
FF Extension: (Amazon Assistant for Firefox) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\abb-acer@amazon.com [2017-12-20] [Legacy]
FF Extension: (English (US) Language Pack) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\langpack-en-US@firefox.mozilla.org [2017-12-20] [Legacy]
FF Extension: (Mozilla Partner Defaults) - C:\Program Files (x86)\Mozilla Firefox\distribution\extensions\partnerdefaults@mozilla.com [2017-12-20] [Legacy]
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2018-04-10] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2018-04-09] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2018-04-09] (Google Inc.)

Chrome:
=======
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files\Norton Security\Engine\22.14.0.54\Exts\Chrome.crx <not found>
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files\Norton Security\Engine\22.14.0.54\Exts\Chrome.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [338312 2017-04-24] (Windows ® Win 7 DDK provider)
R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2272472 2017-06-07] (Acer Incorporated)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [8566440 2018-04-23] (Microsoft Corporation)
S2 Dashlane Upgrade Service; C:\Program Files (x86)\Dashlane\Upgrade\DashlaneUpgradeService.exe [83992 2017-08-23] (Dashlane, Inc.)
R2 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [101528 2007-04-13] () [File not signed]
R3 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6479136 2018-03-27] (Malwarebytes)
R2 NortonSecurity; C:\Program Files\Norton Security\Engine\22.14.0.54\NortonSecurity.exe [328712 2018-04-04] (Symantec Corporation)
S3 QALSvc; C:\Program Files\Acer\Acer Quick Access\QALSvc.exe [461616 2017-06-06] (Acer Incorporated)
R3 QASvc; C:\Program Files\Acer\Acer Quick Access\QASvc.exe [506672 2017-06-06] (Acer Incorporated)
S3 UEIPSvc; C:\Program Files\Acer\User Experience Improvement Program\Framework\UBTService.exe [299824 2017-05-23] (acer)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [355304 2017-09-29] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [105944 2017-09-29] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 amdgpio2; C:\WINDOWS\System32\drivers\amdgpio2.sys [34672 2017-05-12] (Advanced Micro Devices, Inc)
R3 amdi2c; C:\WINDOWS\System32\drivers\amdi2c.sys [54128 2017-05-12] (Advanced Micro Devices, Inc)
S3 amdkmcsp; C:\WINDOWS\system32\DRIVERS\amdkmcsp.sys [101232 2017-06-16] (Advanced Micro Devices, Inc. )
R3 amdkmdag; C:\WINDOWS\System32\DriverStore\FileRepository\c0315893.inf_amd64_c7f492d4318c2a29\atikmdag.sys [36557720 2017-07-14] (Advanced Micro Devices, Inc.)
R3 amdkmdap; C:\WINDOWS\System32\DriverStore\FileRepository\c0315893.inf_amd64_c7f492d4318c2a29\atikmpag.sys [528792 2017-07-14] (Advanced Micro Devices, Inc.)
R0 amdpsp; C:\WINDOWS\System32\DRIVERS\amdpsp.sys [243048 2017-06-16] (Advanced Micro Devices, Inc. )
R3 amduart; C:\WINDOWS\System32\drivers\amduart.sys [91640 2017-05-12] (Advanced Micro Devices, Inc)
R3 AtiHDAudioService; C:\WINDOWS\system32\drivers\AtihdWT6.sys [110088 2017-04-26] (Advanced Micro Devices)
R1 BHDrvx64; C:\Program Files\Norton Security\NortonData\22.9.2.3\Definitions\BASHDefs\20180425.001\BHDrvx64.sys [1879632 2018-04-04] (Symantec Corporation)
R3 BtFilter; C:\WINDOWS\system32\DRIVERS\btfilter.sys [605616 2017-04-24] (Qualcomm)
R1 ccSet_NGC; C:\WINDOWS\system32\drivers\NGCx64\160E000.036\ccSetx64.sys [187544 2018-04-04] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [507984 2018-04-09] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [153168 2018-04-09] (Symantec Corporation)
R1 ESProtectionDriver; C:\WINDOWS\system32\drivers\mbae64.sys [76192 2018-03-19] ()
R1 IDSVia64; C:\Program Files\Norton Security\NortonData\22.9.2.3\Definitions\IPSDefs\20180504.061\IDSvia64.sys [1299024 2018-04-09] (Symantec Corporation)
R3 LMDriver; C:\WINDOWS\System32\drivers\LMDriver.sys [22320 2017-06-06] (Acer Incorporated)
R2 MBAMChameleon; C:\WINDOWS\System32\Drivers\MbamChameleon.sys [193768 2018-05-05] (Malwarebytes)
R3 MBAMFarflt; C:\WINDOWS\System32\DRIVERS\farflt.sys [112864 2018-05-05] (Malwarebytes)
R3 MBAMProtection; C:\WINDOWS\system32\DRIVERS\mbam.sys [44768 2018-05-05] (Malwarebytes)
R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [253664 2018-05-05] (Malwarebytes)
R3 MBAMWebProtection; C:\WINDOWS\system32\DRIVERS\mwac.sys [102112 2018-05-05] (Malwarebytes)
R3 RadioShim; C:\WINDOWS\System32\drivers\RadioShim.sys [15664 2017-06-06] (Acer Incorporated)
S3 ReFS; C:\Windows\System32\Drivers\ReFS.sys [1849752 2017-09-29] (Microsoft Corporation)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [954368 2017-04-18] (Realtek )
R3 RTSPER; C:\WINDOWS\system32\DRIVERS\RtsPer.sys [782304 2017-06-29] (Realsil Semiconductor Corporation)
R1 SRTSP; C:\WINDOWS\System32\Drivers\NGCx64\160E000.036\SRTSP64.SYS [835664 2018-04-04] (Symantec Corporation)
R1 SRTSPX; C:\WINDOWS\system32\drivers\NGCx64\160E000.036\SRTSPX64.SYS [49232 2018-04-04] (Symantec Corporation)
R0 SymEFASI; C:\WINDOWS\System32\drivers\NGCx64\160E000.036\SYMEFASI64.SYS [1942096 2018-04-04] (Symantec Corporation)
S4 SymELAM; C:\WINDOWS\system32\drivers\NGCx64\160E000.036\SymELAM.sys [24608 2018-04-04] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [99920 2018-04-30] (Symantec Corporation)
R1 SymIRON; C:\WINDOWS\system32\drivers\NGCx64\160E000.036\Ironx64.SYS [307792 2018-04-04] (Symantec Corporation)
R1 SymNetS; C:\WINDOWS\System32\Drivers\NGCx64\160E000.036\SYMNETS.SYS [566936 2018-04-04] (Symantec Corporation)
R3 SynRMIHID; C:\WINDOWS\system32\DRIVERS\SynRMIHID.sys [66144 2016-09-06] (Synaptics Incorporated)
S3 WdBoot; C:\WINDOWS\system32\drivers\WdBoot.sys [44608 2017-09-29] (Microsoft Corporation)
S3 WdFilter; C:\WINDOWS\system32\drivers\WdFilter.sys [309144 2017-09-29] (Microsoft Corporation)
S3 WdNisDrv; C:\WINDOWS\System32\Drivers\WdNisDrv.sys [119192 2017-09-29] (Microsoft Corporation)
S3 wpCtrlDrv_NGC; C:\WINDOWS\system32\drivers\NGCx64\160E000.036\wpCtrlDrv.sys [1007592 2018-04-04] (Symantec Corporation)

========================== Drivers MD5 =======================

C:\WINDOWS\System32\drivers\1394ohci.sys 08312DEEF0D3F8647AA53AD90A69094E
C:\WINDOWS\System32\drivers\3ware.sys 645009E711BBF117CCEE917A03FB0CDD
C:\WINDOWS\System32\drivers\ACPI.sys 334BAC25FE297342B119730E699B826C
C:\WINDOWS\System32\drivers\AcpiDev.sys 44EA35A4B397898A83BF1B9B4B8DAE35
C:\WINDOWS\System32\Drivers\acpiex.sys 91D113A1532B8AB1E25B7DE5AB3C2F83
C:\WINDOWS\System32\drivers\acpipagr.sys 620BB2682BA625DF037072D89F44F6EE
C:\WINDOWS\System32\drivers\acpipmi.sys B9805A3C479390CEAEA5AEF5E4A90A2E
C:\WINDOWS\System32\drivers\acpitime.sys ABD4EB55C661143B015BD0B9B47B235C
C:\WINDOWS\System32\drivers\ADP80XX.SYS 8C58BD711FAD5F11E8CFDBC5CED973A5
C:\WINDOWS\system32\drivers\afd.sys 9619C0D7DB55CC3A636A24A7D82B0C8E
C:\WINDOWS\System32\DRIVERS\ahcache.sys DCE606F0E15E0FB75ECC02EBB3DEFA9C
C:\WINDOWS\System32\drivers\amdgpio2.sys 80110D23E6581A7CFFEAC4F5D3C319A5
C:\WINDOWS\System32\drivers\amdi2c.sys AE2A5372495129DA6A561CC3E8E5F6AC
C:\WINDOWS\System32\drivers\amdk8.sys 654824DF0CE32C9D274C1943DEB19AEA
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C:\WINDOWS\system32\drivers\qwavedrv.sys 16F9A6B593B52EB18F7ECB9D251BDF7A
C:\WINDOWS\System32\drivers\RadioShim.sys 29AA10A60A734CFD91AF0EA18CD022EA
C:\WINDOWS\System32\DRIVERS\ramdisk.sys 13600C467512147E99052806F2C1307A
C:\WINDOWS\System32\DRIVERS\rasacd.sys BD6EF1748DC3DBACEC97B87B6252AAC7
C:\WINDOWS\System32\drivers\AgileVpn.sys ED0EE10911C16AD8B21B9003C90E968F
C:\WINDOWS\System32\drivers\rasl2tp.sys E0220BB6580D34001D4D1D133052DAA4
C:\WINDOWS\System32\DRIVERS\raspppoe.sys 12EE1D92F4E5FAE4B6F65195A2016CE5
C:\WINDOWS\System32\drivers\rassstp.sys 91CE469015979E5B3C3DBC2C41A476E8
C:\WINDOWS\System32\DRIVERS\rdbss.sys BC808F726164F2EBF18E79B9AC7B70AF
C:\WINDOWS\System32\drivers\rdpbus.sys 9D7E65A15478944836C353B556F9CB87
C:\WINDOWS\System32\drivers\rdpdr.sys 39886C19FB466BBF8AEC31E3E77C034C
C:\WINDOWS\System32\drivers\rdpvideominiport.sys 4D1A63ACEC42A88E52AFC4E84A8CE9EE
C:\WINDOWS\System32\drivers\rdyboost.sys A4C3DC6530752AF3C78DAAC8B2B23EA7
C:\Windows\System32\Drivers\ReFS.sys FB0577F6BC9E07549CEACF5224327499
C:\Windows\System32\Drivers\ReFSv1.sys 4136BCA61BCDCC79DCE145F9CB639CD6
C:\WINDOWS\System32\drivers\rfcomm.sys 5BF7698021DB13B55753FD921BEBE318
C:\WINDOWS\System32\drivers\rhproxy.sys BBC228CA2F96B784B01FE7F1C5E3CFBB
C:\WINDOWS\System32\drivers\rspndr.sys 27B80E5766B114621980F82FB78E912A
C:\WINDOWS\System32\drivers\rt640x64.sys 5E912FAEB14D16E345FBAB6B1966409D
C:\WINDOWS\system32\DRIVERS\RtsPer.sys FAEE7E2ABA25F975F2A14551DF385609
C:\WINDOWS\System32\drivers\vms3cap.sys 96C14A080CE15E4D8A9C7AE526F7B804
C:\WINDOWS\System32\drivers\sbp2port.sys 324FA3C337EB54B43448F7B08444DC8D
C:\WINDOWS\System32\DRIVERS\scfilter.sys 62A33CE69DB508BCEC63F4D3BFF400CE
C:\WINDOWS\System32\drivers\scmbus.sys 7B057373146CC4E5A1F1DA665EA55DC7
C:\WINDOWS\System32\drivers\sdbus.sys 1F58E6D5C1F211DE8BF5131BF12077D1
C:\WINDOWS\System32\drivers\SDFRd.sys 6D3853838864886B4F10B074282772E0
C:\WINDOWS\System32\drivers\sdstor.sys 80E9563F0B75E98482ECB7D5CBA56BBA
C:\WINDOWS\System32\drivers\SerCx.sys 75A27472AFD009255DBDE52038E3BDB5
C:\WINDOWS\System32\drivers\SerCx2.sys 84005F54308109A022413D628E966412
C:\WINDOWS\System32\drivers\serenum.sys 40384793F74CFFA45BCC38DF65E978EC
C:\WINDOWS\System32\drivers\serial.sys 699470AD24D67908991A777716A352FD
C:\WINDOWS\System32\drivers\sermouse.sys 92453F065F52A8EF0328A926B2C9502F
C:\WINDOWS\System32\drivers\sfloppy.sys 1D8920C40F19B5FBA5F4897779840AD1
C:\WINDOWS\System32\drivers\SiSRaid2.sys A871F9CC9CF388DC7193D22EF8D8C8DF
C:\WINDOWS\System32\drivers\sisraid4.sys D30FC341550CC364880950152AE8B1C5
C:\WINDOWS\System32\drivers\spaceport.sys DA0AECA8222682F90C325E483E8115D4
C:\WINDOWS\System32\drivers\SpatialGraphFilter.sys CCECE7E96B4F7B0E9F0FC82F6DADA917
C:\WINDOWS\System32\drivers\SpbCx.sys 545507AF670BC88B89200A118513ED9A
C:\WINDOWS\System32\Drivers\NGCx64\160E000.036\SRTSP64.SYS DACB8F3F3D6D2D5AE87290CD4DB514EB
C:\WINDOWS\system32\drivers\NGCx64\160E000.036\SRTSPX64.SYS ADC5796651019FAD495098A1B0E5DF16
C:\WINDOWS\System32\DRIVERS\srv.sys 4AC6919E5BCB24E53A2FB76C0CDBF7FE
C:\WINDOWS\System32\DRIVERS\srv2.sys CD568BE7C01EF3BA7CDA1CF36C37513C
C:\WINDOWS\System32\DRIVERS\srvnet.sys 43480B3EE4D23F5AA8EE7C6D83B09487
C:\WINDOWS\System32\drivers\stexstor.sys 162A805E13B3C0DD06AE8B6FC1900156
C:\WINDOWS\System32\drivers\storahci.sys D218EA2F4126629BEAC03555216CB506
C:\WINDOWS\System32\drivers\vmstorfl.sys 03B1F66AB47618A6123EB0631B57A31B
C:\WINDOWS\System32\drivers\stornvme.sys 15EA6F1F6BA9A0E2C8D32A6EB77129F8
C:\WINDOWS\System32\drivers\storqosflt.sys 15599E47C28DC511F0CA3B664A257728
C:\WINDOWS\System32\drivers\storufs.sys 4D6FF8DDBF9CC61EC95A4BF4096D52FF
C:\WINDOWS\System32\drivers\storvsc.sys 6FD2D01E4AD9494874A3A8BA74A8FA64
C:\WINDOWS\System32\drivers\swenum.sys 027B27E4B9DB3931D64159B81BD915A0
C:\WINDOWS\System32\drivers\NGCx64\160E000.036\SYMEFASI64.SYS 9EC50B85A00D8073E46CFCFCEAA67F6B
C:\WINDOWS\system32\drivers\NGCx64\160E000.036\SymELAM.sys B32953CF423A0CBBF344F57D23BDDDD3
C:\Windows\system32\Drivers\SYMEVENT64x86.SYS 9B6F1133F3FC40EFBAC5A6422205187D
C:\WINDOWS\system32\drivers\NGCx64\160E000.036\Ironx64.SYS 37351B0F319625F935A2F9C3AED0A6A9
C:\WINDOWS\System32\Drivers\NGCx64\160E000.036\SYMNETS.SYS 0DCEE5862BB0CD22474B921C2BA39AF2
C:\WINDOWS\system32\DRIVERS\SynRMIHID.sys 1A98072E9B008D4FD85AF2B8BE94A2E8
C:\WINDOWS\System32\drivers\Synth3dVsc.sys 3D63A58A9DD3F984A7E3C2F2CB357E06
C:\WINDOWS\System32\drivers\tcpip.sys AE5CA8D3D81DCC76C5FFF1CD60E48606
C:\WINDOWS\System32\drivers\tcpip.sys AE5CA8D3D81DCC76C5FFF1CD60E48606
C:\WINDOWS\System32\drivers\tcpipreg.sys 74A1BF4093FA7B7D6C9366A39911A78E
C:\WINDOWS\system32\DRIVERS\tdx.sys 09125A12CAB5F8D5EAE9C83C25792FDD
C:\WINDOWS\System32\drivers\terminpt.sys B4B68E1DB59456419D9E49645729502A
C:\WINDOWS\System32\drivers\tpm.sys F54728E32D67537C5A13454E23449C7A
C:\WINDOWS\System32\drivers\TsUsbFlt.sys 8D811209E34358EAD3FD8E40F657E59C
C:\WINDOWS\System32\drivers\TsUsbGD.sys 68DE1735FB020AE8948BD7B60F2EBD3B
C:\WINDOWS\System32\drivers\tunnel.sys ACD39B0E5CFDA7B1AB7DF33FC5CC0E46
C:\WINDOWS\System32\drivers\uaspstor.sys 04FC2C7F73AE58BF0DD674164E28A6DF
C:\WINDOWS\System32\Drivers\UcmCx.sys E437FC4B1833F6B745184F78C4921FB8
C:\WINDOWS\System32\Drivers\UcmTcpciCx.sys 950A3E42167904CAB9AA64863C31CEB5
C:\WINDOWS\System32\drivers\UcmUcsi.sys F520EF2D24C1B43A2151DCA271865271
C:\WINDOWS\System32\drivers\ucx01000.sys E6E91B3980A495D2A9D28A09580EA993
C:\WINDOWS\System32\drivers\udecx.sys DACA289DFFA7658C04FEF6DCFA2AA9CE
C:\WINDOWS\System32\DRIVERS\udfs.sys 12383D410AEF99AD6979A8EFD3D61888
C:\WINDOWS\System32\drivers\UEFI.sys AB7FE51D818B6059C2F56FA62268CCAC
C:\WINDOWS\System32\drivers\ufx01000.sys 58447F28E697A93521DD20530A8D50ED
C:\WINDOWS\System32\drivers\UfxChipidea.sys 69ED2D00A7787D9D84E6C90CE0B02B2D
C:\WINDOWS\System32\drivers\ufxsynopsys.sys F061EC57330FBC597A4E7298BE667780
C:\WINDOWS\System32\drivers\umbus.sys D40BCED160D332005AF612E1228825E6
C:\WINDOWS\System32\drivers\umpass.sys 64CF24D7B1FA4975C52A31BF4C82EB73
C:\WINDOWS\System32\drivers\urschipidea.sys ACE4C3B4C7D17B154FFC5BBE5F7A9835
C:\WINDOWS\System32\drivers\urscx01000.sys ECE40EB976A5ACB366808AECF6B235BA
C:\WINDOWS\System32\drivers\urssynopsys.sys EB738F830D3E7EA62A218F101EF91FD4
C:\WINDOWS\System32\drivers\usbccgp.sys B43E28E5CF868517EEC0923AB2BC366B
C:\WINDOWS\System32\drivers\usbcir.sys 1080D80B5F6D249F23BAE1C0C36233A4
C:\WINDOWS\System32\drivers\usbehci.sys EE162DA2C92026A5B96ED89737975AA8
C:\WINDOWS\System32\drivers\usbhub.sys C27FEE9758E3BEDE4D48B5EDBE1122CF
C:\WINDOWS\System32\drivers\UsbHub3.sys DAB1695B400DE19A9DEA686022FD1544
C:\WINDOWS\System32\drivers\usbohci.sys 44B954306BB2B311E070EDA276FECAB1
C:\WINDOWS\System32\drivers\usbprint.sys EEF26F9034F0608B93D4D239534BB0BA
C:\WINDOWS\system32\DRIVERS\usbscan.sys E55C9AF5EE8905879048118824B06816
C:\WINDOWS\System32\drivers\usbser.sys 446F2908C891A583BEA930226E37036E
C:\WINDOWS\System32\drivers\USBSTOR.SYS 441CAE778B6A1FF6E618E37814A7A52A
C:\WINDOWS\System32\drivers\usbuhci.sys 2D6BB2157B37B2D9DABF8C218F2A805B
C:\WINDOWS\System32\Drivers\usbvideo.sys 68788AE61B2E6A7D97CAD73B632F5BF5
C:\WINDOWS\System32\drivers\USBXHCI.SYS D4AF6826A473562C169B0916BFE3486C
C:\WINDOWS\System32\drivers\vdrvroot.sys BF13071600C1A0B090BEEC159A75B133
C:\WINDOWS\System32\drivers\VerifierExt.sys 9D4EEE333603F3675685F644053499D5
C:\WINDOWS\System32\drivers\vhdmp.sys 274D49BBF0F3C7F193BFC13434F2F08C
C:\WINDOWS\System32\drivers\vhf.sys E10FEBB566E1F0A3936AB304F338637E
C:\WINDOWS\System32\drivers\vmbus.sys 3093314480D83FB733A6069AB12D3DA1
C:\WINDOWS\System32\drivers\VMBusHID.sys 12723C0F54432B4A98702110B344B030
C:\WINDOWS\System32\drivers\vmgid.sys BCD144BFA4E13E0F74D852ADF283626E
C:\WINDOWS\System32\drivers\vnvdimm.sys D81F6B790519A60F3D1788B45D04B749
C:\WINDOWS\System32\drivers\volmgr.sys 4F91CD6C36DF2FDB91390082A116E602
C:\WINDOWS\System32\drivers\volmgrx.sys 6D6CACED512C1EF1FEAC215E37E3A9BC
C:\WINDOWS\System32\drivers\volsnap.sys 5B27846CF4B1C21AFB3A35A8336BA02F
C:\WINDOWS\System32\drivers\volume.sys 72A95A844D6BAF2924A4C15BEDFD6BCA
C:\WINDOWS\System32\drivers\vpci.sys 9198C53EE69D942217E2ACC29A01D605
C:\WINDOWS\System32\drivers\vsmraid.sys 075CE3C9E77D2666AFA888951E5F07A9
C:\WINDOWS\System32\drivers\vstxraid.sys 26D00E85BE4726B114335250FCDEDA89
C:\WINDOWS\System32\drivers\vwifibus.sys 3DFDB573E4D49EA8F416B573525B7A86
C:\WINDOWS\System32\drivers\vwififlt.sys A40FA64655AB5B8773A96A821616C5FC
C:\WINDOWS\System32\drivers\vwifimp.sys 0D34F98DBDF09D239533AC345C360F03
C:\WINDOWS\System32\drivers\wacompen.sys 5B5430522E0BDF2A753D758710BE7C5E
C:\WINDOWS\System32\DRIVERS\wanarp.sys E77B19FF6C2FFA5B19CDF62DA4953BC9
C:\WINDOWS\System32\DRIVERS\wanarp.sys E77B19FF6C2FFA5B19CDF62DA4953BC9
C:\WINDOWS\system32\drivers\wcifs.sys 0610F02EC87DBF6BA319CB1D6B8771AE
C:\WINDOWS\system32\drivers\wcnfs.sys 87F462C7D37F380187BE12F079F73216
C:\WINDOWS\system32\drivers\WdBoot.sys 6FD8F1FBED780A7F3DF329C834E52AC5
C:\WINDOWS\System32\drivers\Wdf01000.sys FCC960498E3CD899F0A429F7CF9E77AD
C:\WINDOWS\system32\drivers\WdFilter.sys 7D182F0F227FC141C5D2085175BE05F6
C:\WINDOWS\System32\DRIVERS\wdiwifi.sys 394CCCA2A8C04BA14327636F20AB9DAD
C:\WINDOWS\System32\Drivers\WdNisDrv.sys 0D38C257A7B34A818726BA2F323B196E
C:\WINDOWS\System32\drivers\wdnsfltr.sys DF58AA71FBA55E15F572C93447696DEC
C:\WINDOWS\System32\drivers\wfplwfs.sys C82198D3B33854D9578F9B09025E4293
C:\WINDOWS\System32\drivers\wimmount.sys C8D3FC38426E990E2787771678B19C6D
C:\WINDOWS\System32\drivers\WindowsTrustedRT.sys 4499AB24236526E5CFCE817CD02EC034
C:\WINDOWS\System32\drivers\WindowsTrustedRTProxy.sys 813EE0F4D4B8D599DB1968682D080732
C:\WINDOWS\System32\drivers\winmad.sys E23475E9150E6A50B12DB176EA5CDD56
C:\WINDOWS\System32\drivers\winnat.sys 90DBE4DB3A8266C6E078EF6682E26B91
C:\WINDOWS\System32\drivers\WinUSB.SYS E92F3539C4758F6A9F4B80CBAC75B3E6
C:\WINDOWS\System32\drivers\winverbs.sys 59126AFCC64270747B5CC9B44A4A48F4
C:\WINDOWS\System32\drivers\wmiacpi.sys E8C793ED028E132771988760819E3754
C:\Windows\System32\Drivers\Wof.sys 8D6E6F6C233AF450C50FA615530B44D2
C:\WINDOWS\system32\drivers\NGCx64\160E000.036\wpCtrlDrv.sys EF72449BAD39CA0F6634643622DB9075
C:\WINDOWS\System32\drivers\WpdUpFltr.sys 9EAE1EF282864674355B4B81DF6AE935
C:\WINDOWS\system32\drivers\ws2ifsl.sys 367B3ED0C688AFE28C376B0230814567
C:\WINDOWS\System32\drivers\WudfPf.sys BD5E68B369DF3453A0A87663C6C5476D
C:\WINDOWS\System32\drivers\WUDFRd.sys A86A249314FD0A780214028B0C31A386
C:\WINDOWS\system32\DRIVERS\WUDFRd.sys A86A249314FD0A780214028B0C31A386
C:\WINDOWS\system32\DRIVERS\WUDFRd.sys A86A249314FD0A780214028B0C31A386
C:\WINDOWS\System32\drivers\xboxgip.sys 2244A4CEFE8F9C74091369ACE2E9EBC6
C:\WINDOWS\System32\drivers\xinputhid.sys 4A91B49C6B1E41151D47CB919ADF013A

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== Three Months Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-05-05 16:15 - 2018-05-05 16:15 - 000000017 _____ C:\Users\SthCo\AppData\Local\resmon.resmoncfg
2018-05-05 16:07 - 2018-05-05 16:09 - 000102112 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mwac.sys
2018-05-05 16:07 - 2018-05-05 16:07 - 000253664 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
2018-05-05 16:07 - 2018-05-05 16:07 - 000193768 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamChameleon.sys
2018-05-05 16:07 - 2018-05-05 16:07 - 000112864 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\farflt.sys
2018-05-05 16:07 - 2018-05-05 16:07 - 000044768 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys
2018-05-05 16:07 - 2018-05-05 16:07 - 000001916 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
2018-05-05 16:07 - 2018-05-05 16:07 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
2018-05-05 16:07 - 2018-03-19 12:57 - 000076192 _____ C:\WINDOWS\system32\Drivers\mbae64.sys
2018-05-05 16:06 - 2018-05-05 16:06 - 000000000 ____D C:\ProgramData\Malwarebytes
2018-05-05 16:06 - 2018-05-05 16:06 - 000000000 ____D C:\Program Files\Malwarebytes
2018-05-05 14:08 - 2018-05-05 14:08 - 000000000 ____D C:\WINDOWS\System32\Tasks\Remediation
2018-05-05 14:04 - 2018-05-05 14:04 - 000002453 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OneNote 2016.lnk
2018-05-05 14:04 - 2018-05-05 14:04 - 000000000 ____D C:\Users\SthCo\AppData\Roaming\Skype
2018-05-05 14:04 - 2018-05-05 14:04 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Strumenti di Microsoft Office
2018-05-05 13:48 - 2018-05-05 13:56 - 000001083 _____ C:\Users\Public\Desktop\Revo Uninstaller.lnk
2018-05-05 13:48 - 2018-05-05 13:56 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller
2018-05-05 13:48 - 2018-05-05 13:48 - 000000000 ____D C:\Program Files\VS Revo Group
2018-05-05 13:41 - 2018-05-05 14:36 - 000002166 _____ C:\Users\SthCo\Desktop\unhide.txt
2018-05-05 13:40 - 2018-05-05 13:40 - 000432592 _____ (Bleeping Computer, LLC) C:\Users\SthCo\Downloads\unhide.exe
2018-05-05 13:39 - 2018-05-05 13:39 - 007197480 _____ (VS Revo Group ) C:\Users\SthCo\Downloads\revosetup.exe
2018-05-05 13:12 - 2018-05-05 13:12 - 000000000 ____D C:\ProgramData\Emsisoft
2018-05-05 12:40 - 2018-05-05 13:19 - 000000000 ____D C:\EEK
2018-05-05 12:38 - 2018-05-05 12:39 - 330176160 _____ C:\Users\SthCo\Downloads\EmsisoftEmergencyKit.exe
2018-05-03 20:00 - 2018-05-03 20:00 - 000000000 ____D C:\Users\SthCo\AppData\Local\ESET
2018-05-03 19:54 - 2018-05-03 19:54 - 006968952 _____ (ESET spol. s r.o.) C:\Users\SthCo\Downloads\esetonlinescanner_enu.exe
2018-05-03 19:53 - 2018-05-05 16:41 - 000000000 ____D C:\FRST
2018-05-03 19:51 - 2018-05-03 19:51 - 002405376 _____ (Farbar) C:\Users\SthCo\Downloads\FRST64.exe
2018-05-03 19:32 - 2018-05-03 19:36 - 000000000 ____D C:\AdwCleaner
2018-05-03 19:31 - 2018-05-03 19:31 - 007271632 _____ (Malwarebytes) C:\Users\SthCo\Downloads\adwcleaner_7.1.1.exe
2018-05-03 12:31 - 2018-05-03 12:31 - 000000000 ____D C:\Users\SthCo\AppData\Roaming\CareCenter
2018-05-03 12:27 - 2018-05-03 12:28 - 000000000 ____D C:\WINDOWS\System32\Tasks\CareCenter
2018-05-03 10:20 - 2018-05-03 10:20 - 000000000 ____D C:\WINDOWS\System32\Tasks\S-1-5-21-1472495051-1772555074-1016449411-1001
2018-05-03 10:10 - 2018-05-03 10:08 - 001146554 ____T C:\Users\SthCo\OneDrive\Documents\THE POWER OF DIATOMACEOUS EARTH.pdf
2018-05-02 18:21 - 2018-05-02 18:21 - 000114985 _____ C:\Users\SthCo\OneDrive\Documents\Your statement #9 from Leaders Limited for 52 Jervis Road is attached..eml
2018-04-30 20:30 - 2018-05-05 13:34 - 000000000 ____D C:\WINDOWS\System32\Tasks\Norton Security
2018-04-30 20:30 - 2018-04-30 20:30 - 000003376 _____ C:\WINDOWS\System32\Tasks\Norton WSC Integration
2018-04-30 20:30 - 2018-04-30 20:30 - 000000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Security
2018-04-29 20:58 - 2018-04-29 20:58 - 000000000 ____D C:\Users\SthCo\AppData\Local\CEF
2018-04-29 20:56 - 2018-04-29 20:56 - 051045224 _____ (FreeDownloadManager.ORG ) C:\Users\SthCo\Downloads\fdm5_x64_setup.exe
2018-04-26 18:49 - 2018-04-30 20:30 - 000099920 _____ (Symantec Corporation) C:\WINDOWS\system32\Drivers\SYMEVENT64x86.SYS
2018-04-26 09:27 - 2018-04-26 09:27 - 007342872 _____ (Microsoft Corporation) C:\Users\SthCo\Downloads\setuplanguagepack.x64.it-it_.exe
2018-04-26 09:12 - 2018-04-26 09:12 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Canon MP610 series User Registration
2018-04-26 09:12 - 2018-04-26 09:12 - 000000000 ____D C:\ProgramData\CanonIJPLM
2018-04-26 09:10 - 2018-04-26 09:10 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CD-LabelPrint
2018-04-26 09:10 - 2018-04-26 09:10 - 000000000 ____D C:\Program Files\Common Files\CANON
2018-04-26 09:10 - 2018-04-26 09:10 - 000000000 ____D C:\Program Files\Canon
2018-04-26 09:09 - 2018-04-26 09:10 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Canon Utilities
2018-04-26 09:09 - 2018-04-26 09:09 - 000002426 _____ C:\Users\Public\Desktop\MP610 series On-screen Manual.lnk
2018-04-26 09:09 - 2018-04-26 09:09 - 000000000 ___HD C:\WINDOWS\system32\CanonIJ Uninstaller Information
2018-04-26 09:09 - 2018-04-26 09:09 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Canon MP610 series Manual
2018-04-26 09:09 - 2018-04-26 09:09 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Canon MP610 series
2018-04-26 09:08 - 2018-04-26 09:12 - 000000000 ____D C:\Program Files (x86)\Canon
2018-04-26 09:08 - 2018-04-26 09:08 - 000000000 ____D C:\Program Files\CanonBJ
2018-04-26 09:08 - 2007-04-15 22:00 - 000258560 _____ (CANON INC.) C:\WINDOWS\system32\CNMLM93.DLL
2018-04-26 09:08 - 2007-04-13 07:46 - 000246272 _____ (CANON INC.) C:\WINDOWS\system32\CNC610L.DLL
2018-04-26 09:08 - 2007-03-23 09:33 - 001439744 _____ (CANON INC.) C:\WINDOWS\system32\CNC610C.DLL
2018-04-26 09:08 - 2007-03-23 09:32 - 000092672 _____ (CANON INC.) C:\WINDOWS\system32\CNC610I.DLL
2018-04-26 09:08 - 2007-03-15 07:13 - 000229888 _____ (Canon Inc.) C:\WINDOWS\system32\CNC610O.DLL
2018-04-25 20:13 - 2018-04-25 20:13 - 000000000 ____D C:\ProgramData\CanonBJ
2018-04-25 18:56 - 2018-04-25 18:56 - 000339981 _____ C:\Users\SthCo\OneDrive\Documents\Medical History.pdf
2018-04-25 18:56 - 2018-04-25 18:56 - 000000000 ____D C:\Users\SthCo\AppData\LocalLow\Temp
2018-04-25 18:28 - 2018-04-25 18:28 - 000000000 ____D C:\Users\SthCo\OneDrive\Documents\Custom Office Templates
2018-04-17 17:11 - 2018-04-17 17:11 - 000000000 ____D C:\OneDriveTemp
2018-04-15 15:15 - 2018-04-15 15:15 - 000000000 ____D C:\Users\SthCo\abBox
2018-04-14 21:00 - 2018-05-05 12:20 - 000004168 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{452E6004-C5E8-4C44-BB93-C1A4A76CD100}
2018-04-14 18:29 - 2018-04-14 18:29 - 000000000 ____D C:\Users\SthCo\AppData\Local\acer
2018-04-14 18:18 - 2018-04-14 18:18 - 000000000 ____D C:\Users\SthCo\MicrosoftEdgeBackups
2018-04-14 18:18 - 2018-04-14 18:18 - 000000000 ____D C:\Users\SthCo\AppData\Local\MicrosoftEdge
2018-04-14 18:16 - 2018-04-14 18:16 - 000000000 ____D C:\Users\SthCo\AppData\Local\DBG
2018-04-12 20:06 - 2018-04-30 20:30 - 000000000 ____D C:\WINDOWS\system32\Drivers\NGCx64
2018-04-12 11:43 - 2018-05-03 18:47 - 000000000 ____D C:\WINDOWS\Minidump
2018-04-11 20:48 - 2018-04-11 20:48 - 000000000 ____D C:\ProgramData\Samsung
2018-04-11 20:46 - 2018-04-11 20:50 - 000000000 ___DL C:\Users\SthCo\OneDrive\Documents\samsung
2018-04-11 20:45 - 2018-04-11 20:46 - 000000000 ____D C:\Users\SthCo\AppData\Roaming\Samsung
2018-04-11 20:45 - 2018-04-11 20:45 - 000002050 _____ C:\Users\Public\Desktop\Samsung Kies 3.lnk
2018-04-11 20:45 - 2018-04-11 20:45 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Samsung
2018-04-11 20:45 - 2018-04-11 20:45 - 000000000 ____D C:\Program Files (x86)\Samsung
2018-04-11 20:45 - 2014-05-07 17:42 - 000144664 _____ (MAPILab Ltd. & Add-in Express Ltd.) C:\WINDOWS\SysWOW64\secman.dll
2018-04-11 20:27 - 2018-04-11 20:42 - 040758048 _____ (Samsung Electronics Co., Ltd.) C:\Users\SthCo\Downloads\Kies3Setup.exe
2018-04-11 13:18 - 2018-04-11 13:21 - 000000000 ____D C:\WINDOWS\system32\MRT
2018-04-11 13:18 - 2018-04-11 13:18 - 136971704 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT-KB890830.exe
2018-04-11 13:18 - 2018-04-11 13:18 - 136971704 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2018-04-11 13:06 - 2018-04-11 13:06 - 000000000 ____H C:\WINDOWS\system32\Drivers\Msft_User_WpdFs_01_11_00.Wdf
2018-04-11 13:03 - 2018-03-30 07:06 - 000166304 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\partmgr.sys
2018-04-11 13:03 - 2018-03-30 07:05 - 001206688 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvix64.exe
2018-04-11 13:03 - 2018-03-30 07:05 - 001056152 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvax64.exe
2018-04-11 13:03 - 2018-03-30 07:03 - 001277856 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ndis.sys
2018-04-11 13:03 - 2018-03-30 07:03 - 000059808 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\bam.sys
2018-04-11 13:03 - 2018-03-30 07:01 - 008600480 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2018-04-11 13:03 - 2018-03-30 07:01 - 000571288 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\spaceport.sys
2018-04-11 13:03 - 2018-03-30 07:01 - 000471968 _____ (Microsoft Corporation) C:\WINDOWS\system32\hal.dll
2018-04-11 13:03 - 2018-03-30 07:00 - 002395040 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ntfs.sys
2018-04-11 13:03 - 2018-03-30 06:59 - 000398744 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\fltMgr.sys
2018-04-11 13:03 - 2018-03-30 06:59 - 000082840 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\volmgr.sys
2018-04-11 13:03 - 2018-03-30 06:58 - 000129432 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\hvsocket.sys
2018-04-11 13:03 - 2018-03-30 06:54 - 002574240 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgkrnl.sys
2018-04-11 13:03 - 2018-03-30 06:53 - 007676304 _____ (Microsoft Corporation) C:\WINDOWS\system32\windows.storage.dll
2018-04-11 13:03 - 2018-03-30 06:53 - 002710736 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2018-04-11 13:03 - 2018-03-30 06:53 - 000712600 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vhdmp.sys
2018-04-11 13:03 - 2018-03-30 06:52 - 021351632 _____ (Microsoft Corporation) C:\WINDOWS\system32\shell32.dll
2018-04-11 13:03 - 2018-03-30 06:52 - 000428960 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rdbss.sys
2018-04-11 13:03 - 2018-03-30 06:51 - 000902928 _____ (Microsoft Corporation) C:\WINDOWS\system32\winhttp.dll
2018-04-11 13:03 - 2018-03-30 06:51 - 000147872 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\wcifs.sys
2018-04-11 13:03 - 2018-03-30 06:19 - 006092152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\windows.storage.dll
2018-04-11 13:03 - 2018-03-30 06:13 - 002193176 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2018-04-11 13:03 - 2018-03-30 06:10 - 000704080 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\winhttp.dll
2018-04-11 13:03 - 2018-03-30 06:09 - 020286120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
2018-04-11 13:03 - 2018-03-30 05:55 - 025253888 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgehtml.dll
2018-04-11 13:03 - 2018-03-30 05:46 - 018925056 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgehtml.dll
2018-04-11 13:03 - 2018-03-30 05:46 - 002902528 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\win32kfull.sys
2018-04-11 13:03 - 2018-03-30 05:45 - 000344576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgeIso.dll
2018-04-11 13:03 - 2018-03-30 05:43 - 019355136 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2018-04-11 13:03 - 2018-03-30 05:43 - 000106496 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Chakradiag.dll
2018-04-11 13:03 - 2018-03-30 05:41 - 000369152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msIso.dll
2018-04-11 13:03 - 2018-03-30 05:41 - 000365568 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieproxy.dll
2018-04-11 13:03 - 2018-03-30 05:40 - 011924992 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2018-04-11 13:03 - 2018-03-30 05:40 - 000261632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\actxprxy.dll
2018-04-11 13:03 - 2018-03-30 05:39 - 000559104 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9diag.dll
2018-04-11 13:03 - 2018-03-30 05:38 - 006032384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Chakra.dll
2018-04-11 13:03 - 2018-03-30 05:38 - 000665088 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2018-04-11 13:03 - 2018-03-30 05:38 - 000463872 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2018-04-11 13:03 - 2018-03-30 05:37 - 003677184 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2018-04-11 13:03 - 2018-03-30 05:36 - 003664384 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32kfull.sys
2018-04-11 13:03 - 2018-03-30 05:36 - 002869760 _

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#2 SWI Support Robot

Helper robot

SWI Bot
23,533 posts

Posted 13 May 2018 - 12:12 AM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.

[this is an automated reply]

This is an automated message. It does not count as help.

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#3 nasdaq

Forum Deity

Global Moderator
49,427 posts

Posted 13 May 2018 - 05:41 AM

Hello, Welcome to SpywareInfoForum.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

FF Extension: (Popup-Blocker) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\{0fde9597-0508-47ff-ad8a-793fa059c4e7}.xpi [2018-04-11]
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files\Norton Security\Engine\22.14.0.54\Exts\Chrome.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files\Norton Security\Engine\22.14.0.54\Exts\Chrome.crx <not found>
C:\Users\SthCo\AppData\Local\Temp\oct3C40.tmp.exe

End

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
==

If the problem persists navigate to this page.
https://windowsrepor...red-windows-10/

Execute the instructions on the page.

Personnaly I would not wait before contacting Dell, it's a new computer and I would do it before the warranty expires.

nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

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#4 NextStep

Member

Full Member
10 posts

Posted 13 May 2018 - 12:09 PM

Sorry for the delay, we are travelling and have had no wifi.

I now have an added problem. My laptop won't go past the log in page. It did it before, but if I shut it down and started it up several times it would eventually load.Now I just have a black screen.
I can't start the laptop in safe mode unless I'm doing it wrong.

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#5 nasdaq

Forum Deity

Global Moderator
49,427 posts

Posted 14 May 2018 - 05:33 AM

Hi,

Contact Dell and explain the problems.

This is not caused by Malware.

It's under warranty and should be replaced.

nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

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#6 NextStep

Member

Full Member
10 posts

Posted 15 May 2018 - 01:15 PM

Thank you, sorry for my bad manners.

I have some documents I do not want to lose, on the laptop, any chance you can help me through logging on in safe mode, if it's possible to do please? This site has helped me before, always appreciated!

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#7 nasdaq

Forum Deity

Global Moderator
49,427 posts

Posted 16 May 2018 - 05:35 AM

Hi,

If the computer did not come with an installation CD try this.

https://www.techwall...-an-acer-aspire

Keep me posted.

nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

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#8 NextStep

Member

Full Member
10 posts

Posted 18 May 2018 - 11:39 AM

Thanks for link, couldn't get instructions to work. Hours of pressing different keys and turning pc on and off it had a brain storm and came on.

I have saved my documents to email.

I did as you instructed and here is the log - nothings changed.

Fix result of Farbar Recovery Scan Tool (x64) Version: 16.05.2018 01
Ran by SthCo (18-05-2018 19:11:04) Run:1
Running from C:\Users\SthCo\OneDrive\Desktop
Loaded Profiles: SthCo (Available Profiles: SthCo)
Boot Mode: Normal
==============================================

fixlist content:
*****************

Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

FF Extension: (Popup-Blocker) - C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\{0fde9597-0508-47ff-ad8a-793fa059c4e7}.xpi [2018-04-11]
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files\Norton Security\Engine\22.14.0.54\Exts\Chrome.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files\Norton Security\Engine\22.14.0.54\Exts\Chrome.crx <not found>
C:\Users\SthCo\AppData\Local\Temp\oct3C40.tmp.exe

End
*****************

Restore point was successfully created.
Processes closed successfully.
C:\Users\SthCo\AppData\Roaming\Mozilla\Firefox\Profiles\hdl1r5g9.default-1523386581439\Extensions\{0fde9597-0508-47ff-ad8a-793fa059c4e7}.xpi => moved successfully
HKLM\SOFTWARE\Google\Chrome\Extensions\cjabmdjcfcfdmffimndhafhblfmpjdpe => not found
HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\cjabmdjcfcfdmffimndhafhblfmpjdpe => not found
"C:\Users\SthCo\AppData\Local\Temp\oct3C40.tmp.exe" => not found

=========== EmptyTemp: ==========

BITS transfer queue => 7364608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 42918182 B
Java, Flash, Steam htmlcache => 0 B
Windows/system/drivers => 5797494 B
Edge => 14133 B
Chrome => 0 B
Firefox => 379599516 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 46258 B
NetworkService => 9924 B
SthCo => 467268477 B

RecycleBin => 9051482 B
EmptyTemp: => 869.8 MB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 19:13:50 ====

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#9 nasdaq

Forum Deity

Global Moderator
49,427 posts

Posted 19 May 2018 - 05:40 AM

Hi,

Check the integrity of the operating system files.
How to run sfc /Scannow
http://support.microsoft.com/kb/929833

When completed refer to the Microsoft article again and follow the instructions to view details of the System File Checker process

Post the contents of the sfcdetails.txt file for my review.

Let me know if the problem persists.
<<<>>>

nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

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#10 NextStep

Member

Full Member
10 posts

Posted 20 May 2018 - 10:56 AM

Thanks for staying with me.

I managed, somehow, to find where you reset windows. So, I reset, what could I lose! All (seemingly) back to working ok.

Then I did what you advised (which I tried to do before but was unable) I couldnt find a log but it said "Windows Resource Protection did not find any integrity violation"

I do think though that was because I reset windows?

I may be wrong, as I so often am, but i dont think its a hardware issue. There was a lot of malware, which I have no idea where it came from.

Anything I should check now, just to be sure?

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#11 nasdaq

Forum Deity

Global Moderator
49,427 posts

Posted 21 May 2018 - 04:47 AM

Hi,

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingc...best-practices/

https://www.bleeping...er-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===

nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

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Back to PC Checkup and Troubleshooting

Lost the use of desktop icons and more

#1 NextStep

#2 SWI Support Robot

#3 nasdaq

#4 NextStep

#5 nasdaq

#6 NextStep

#7 nasdaq

#8 NextStep

#9 nasdaq

#10 NextStep

#11 nasdaq

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