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My AV Says My router is infected. What do I do?


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#1 Russell18

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Posted 24 January 2019 - 07:16 AM

Hi,

 

My AV started saying my router is infected. Anyone faced the similar issue anytime? What do I do, kindly help!

 

EDIT: Please read the Instructions http://www.spywarein...showtopic=79038 and post logs...  Our helpers need details to review in order to help...


Edited by Budfred, 24 January 2019 - 11:08 AM.


#2 Russell18

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Posted 25 January 2019 - 03:45 AM

Hi,

 

Nothing shows up in a normal scan but a popup shows up from time to time, the issue is somewhat similar to this https://silicophilic...er-is-infected/but not exactly. I will get a screenshot and a scan report next time when I see a popup.

 

EDIT: Even if you don't see something in your normal scans, please run the tools we ask for and post results in order for our Helpers to get a better idea of the problem...


Edited by Budfred, 25 January 2019 - 07:00 AM.


#3 SWI Support Robot

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Posted 26 January 2019 - 10:08 PM

Welcome to SWI. We apologize for the delay; our helpers have been very busy.

If you have not received help after 3 days, please CLICK HERE, and post a link to your log and the date it was originally posted.

Thank you for your patience.


[this is an automated reply]
This is an automated message. It does not count as help.

#4 nasdaq

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Posted 19 August 2019 - 05:39 AM

Since the issue appears to be resolved this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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