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Unable To Connect To The Internet


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#1 Juliowhitt

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Posted 20 April 2022 - 12:12 AM

Good day, everyone. Hopefully, you are all in good health. This is my first post on my PC on this site. Guys, I'm having a network issue with my pc. Because I'm unable to connect to the internet after multiple attempts. Because the security key for the network isn't working. I'm currently using Windows 10 and utilizing a TP-Link router. I turned off and on the router and turned off and on the network device. However, the problem remains the same. Guys, I have no idea why this is happening or how to repair it. Can someone offer any solutions to this problem? Any assistance is highly appreciated.



#2 nasdaq

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Posted 20 April 2022 - 08:18 AM

Hello, Welcome to SpywareInfoForum.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 
Using an other computer or a phone download this tool.
 
Copy the downloaded file to the Destop of the compromised computer and execute the program as an admnistrator.
 
Download the Farbar Recovery Scan Tool (FRST).
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:
L7kNU5y.jpg
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png
 
Attach the file(s). A 2 Steps process.
Reply to this topic.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach. <- Step 1.
Click Attach this file. <- Step 2.
Click the Add reply button.
 
Please post the logs  for my review.
 
Wait for further instructions
 
p.s.
 
The Farbar program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
You should restore the program from the Quarantine folder.
<<<>>>

nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#3 Juliowhitt

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Posted 21 April 2022 - 12:17 AM

Thanks for replying and for the helping me out. After downloaded the Farbar Recovery Scan Tool (FRST), whenever I'm trying to run it with Administrative permission; it blocked for the security reason (Screenshot provided below). Although, I figure out the issue after searching on Google today and the help of bottobotto.com/network-security-key-not-working this link found there. I just reset the IP settings with the following commands mentioned there. These commands are are: 
ipconfig  /release
ipconfig  /renew
 
error_15.png

Edited by Budfred, 21 April 2022 - 07:24 AM.
Disable link to unknown site.


#4 nasdaq

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Posted 21 April 2022 - 06:42 AM

Hi,

As I said in my post the AV (Windows Defender) is objecting to this program.
It's being updated often.

Trust it.

You should find the file in the Quarantine folder.

Windows Defender Quarantine folder.

Comment: Restore quarantined files.

How to: Restore quarantined files.
https://docs.microso...ender-antivirus

Follow the directives on the page to delete all the files in the quarantine folder.

Restart the computer when done.
<<<>>>

Or you can try this.

Click the More Info link and you should be given a way to run it.

Let me know if you need additional help.




nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#5 nasdaq

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Posted 29 April 2022 - 08:07 AM

Are you still with me?


nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760

#6 nasdaq

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Posted 04 May 2022 - 06:55 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
nasdaq

Favorite tools: [ SpywareBlaster ] [ Spybot ] [ AdAware ] [ HijackThis ]
[ Housecall online virus scan ] [ Bitdefender online virus scan ]
[ AVG antivirus ] [ Sunbelt Personal Firewall ] [ ZoneAlarm firewall ]

My help is free, but if we have helped you in anyway,please considerDonating ,
see this topic for details.
We need members like you.

========
Shouldn't water be worth more than diamonds?
Adam Smith Glasgow, 1760




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