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Screen Resolution and Color Probs

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#1 csm69



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Posted 17 September 2005 - 04:32 PM

My computer was working perfectly this morning, until I removed Kasperky Virus program thru the "Add/Remove Programs" option on my computer. The free trial had ended so I removed the program and the subsequent option of "remove streams" that Kasperky had created.

After rebooting, my screen resolution is stuck at 640x480 and the color quality is stuck on lowest 4 bit. I can correct the color in Safe Mode, but not the resolution. However, when I reboot in Normal mode everything is screwed up again.

I tried reinstalling Kasperky Virus program again and rebooting, but it did not help. I am posting a HJT log and would appreciate it if someone could PLEASE PLEASE PLEASE help me.

Thank you,

Logfile of HijackThis v1.99.1
Scan saved at 5:25:33 PM, on 9/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Honey Kessler\Desktop\WklyRuns\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
N2 - Netscape 6: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Honey Kessler\Application Data\Mozilla\Profiles\default\25gvhpze.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Honey Kessler\Application Data\Mozilla\Profiles\default\25gvhpze.slt\prefs.js)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O15 - Trusted Zone: www.bamacountry989.com
O15 - Trusted Zone: http://www.foxnews.com
O15 - Trusted Zone: http://www.geocities.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1124483027359
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Indexing Provider (nindex) - Unknown owner - C:\WINDOWS\System32\netz.exe" -netsvcs (file missing)
O23 - Service: RSV Term Advise (RSV-ID) - Unknown owner - c:\mysql\data\rsvterm.exe (file missing)
O23 - Service: Remote Services Handler (r_server) - Unknown owner - C:\WINDOWS\system\svchost.exe" /service (file missing)
O23 - Service: IP / TCP Services (TCP-IP) - Unknown owner - C:\mysql\data\spool.exe (file missing)
O23 - Service: WMI-Service (WmiAqSrv) - Unknown owner - C:\WINDOWS\system32\wmiaqsrv.exe (file missing)

#2 csm69



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Posted 17 September 2005 - 05:15 PM

Well, I think I fixed it after about 5 hours of pulling my hair out. I reinstalled my graphics card and it's drivers and then downloaded all the subsequent drivers for it. After rebooting, everything seems normal.

If there is anything that anyone notices about my HJT log that needs to be cleaned up, I would appreciate any comments so that I can take care of that as well.

Thank you all for always being there and caring enough to help.


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