Jump to content


Photo

Slow boot up time & long shut down time


  • This topic is locked This topic is locked
63 replies to this topic

#51 ylselo

ylselo

    Member

  • Full Member
  • Pip
  • 36 posts

Posted 11 February 2007 - 08:12 PM

Hi,
I am posting this HJT because I am concerned that my PC may have been highjacked. My mouse is moving on my desktop by itself as if someone is controlling my PC. I breathed a little easier after I turned off my router and the mouse kept on moving. I have to admit that it had done that even with the old HD.
Also I stopped using Sygate Firewall and installed Kerio's; but I have the same problem that made switch: the firewall is preventing me from going to certain sites. I don't see where to adjust it. I even put those sites on my "trusted sites" to no avail.

Here's my HJT:
Logfile of HijackThis v1.99.1
Scan saved at 8:18:27 PM, on 2/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
E:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PaperPort PTD] E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] E:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.cyberlink...xp/CheckDVD.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

PS. For me to send this message after many attempts, I had to enable Windows Firewall and disable Kerio's.

#52 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 11 February 2007 - 08:47 PM

I am posting this HJT because I am concerned that my PC may have been highjacked. My mouse is moving on my desktop by itself as if someone is controlling my PC. I breathed a little easier after I turned off my router and the mouse kept on moving. I have to admit that it had done that even with the old HD.

That sounds like you may need to replace the mouse. I have that happen at work on occassion, but when there are thousands of workstations, just try to get one mouse replaced :)

I see nothing bad in your log. you might want to fix this one entry for an unnecessary startup program.

Now you need to run HijackThis and click "Do a system scan only." Place a check next to the following entries (if they are still there):

You can optionally check the following entry. This is part of Microsoft Office located in your Startup folder, but it's not needed, and it's a resource hog:
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE

Now close all browser and other windows except for HijackThis, and click "Fix Checked" to have HijackThis fix the entries you checked.

Also I stopped using Sygate Firewall and installed Kerio's; but I have the same problem that made switch: the firewall is preventing me from going to certain sites. I don't see where to adjust it. I even put those sites on my "trusted sites" to no avail.


Is Kerio preventing you from going to the same sites that you couldn't get to with Sygate?
That sounds like something other than the firewall.
What are some of the sites you can't get to?
Have you ever installed a HOSTS file?

Please post a new HijackThis log.

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#53 ylselo

ylselo

    Member

  • Full Member
  • Pip
  • 36 posts

Posted 12 February 2007 - 03:18 PM

Thank you, I am relieved that my PC is not highjacked but I only have to get a new mouse.
Yes Kerio is preventing me from accessing a secure bank site where I pay bills. This is what happened: I disabled Sygate and enabled Windows Firewall and I was able to access the site with no problem and conducted my business.
I uninstalled Sygate and installed Kerio and I was prevented from accessing that site. Once I disabled Kerio and enabled Windows' I was able to access that site. the site is https://chpayment.mb...p...ll&listId0=
000000000000001&oss=be5d1991b440100a&esc=56493037&sid=6&page_tms=8835c3cd3dcd6d7fd58a215
a53bb29838a7d62fc2930bc04&csbi=097665630&sp=19001&cspi=070111037
You asked me "Have you ever installed a HOSTS file?" I am not familiar with that. Would you please educate me about it?

Here's the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 4:14:28 PM, on 2/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
E:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PaperPort PTD] E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] E:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.cyberlink...xp/CheckDVD.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

#54 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 12 February 2007 - 05:27 PM

If you go to http://www.mbnanetaccess.com, you get:

Your MBNA Net Access accounts are now available in Online Banking from Bank of America....
Just sign in to Online Banking at www.bankofamerica.com using your Net Access Login Name and password (in Online Banking your Login Name is known as your Online ID, and your password is known as your Passcode).

Can you directly access https://www.bankofam...p?page_msg=mbna?

You asked me "Have you ever installed a HOSTS file?" I am not familiar with that. Would you please educate me about it?

A HOSTS file will prevent Internet Explorer from communicating with sites known to be associated with adware or spyware. A good regularly updated HOST file is MVPS HOSTS File, available at http://www.mvps.org/...p2002/hosts.htm. It works by redirecting access attempts to the list of known bad sites to your localhost (your own PC). You can read more about it, and how to install it at that link for mvps.org.

Does that help?

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#55 ylselo

ylselo

    Member

  • Full Member
  • Pip
  • 36 posts

Posted 18 February 2007 - 03:37 PM

Although I read about it, I am still confused about the Hosts file. What does it really do for me? Do I need it? How do I go about installing it?

#56 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 18 February 2007 - 03:48 PM

As I said, a HOSTS file will prevent Internet Explorer from communicating with sites known to be associated with adware or spyware. If you were to click on a link that would direct your browser to a malware associated site that the HOSTS file blocks, your browser won't go there, or download files from there. To install it, all you need to do is to extract the HOSTS file (there is no file extenstion) into your WINDOWS\system32\drivers\etc folder. Any attempt by your browser to go to one of the blocked sites will fail. Many of the blocked sites also carry ads, so you may see less ads on some pages. It's good, free protection; it doesn't conflict with anything, so it's an excellent addition to anyone's protection software.

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#57 ylselo

ylselo

    Member

  • Full Member
  • Pip
  • 36 posts

Posted 25 February 2007 - 05:06 PM

It took me awhile. Anyway I've installed the HOSTS file. I hope it does my PC some good. Here's my latest HJT. One more time, I want to thank you for all the help you have provided me over the past two months.

Logfile of HijackThis v1.99.1
Scan saved at 5:53:13 PM, on 2/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
E:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PaperPort PTD] E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] E:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.cyberlink...xp/CheckDVD.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

#58 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 25 February 2007 - 10:35 PM

I see you now have Viewpoint installed...
Viewpoint Manager is considered to be foistware instead of malware since it is installed without users approval, but doesn't spy or do anything "bad". This will change though, please read this article:
http://www.clickz.co...cle.php/3561546
I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present:
  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
Reboot afterwards. <-- Important!

If you chose to uninstall Viewpoint, after rebooting, using Windows Explorer delete the following folder if still there:
C:\Program Files\Viewpoint

Create a Restore Point
  • Go to Start > Programs > Accessories > System Tools > System Restore
  • Select Create a Restore Point and then Next.
  • In the box for "Restore point description", enter a descriptive name and press Create
  • When the "Restore Point Created" window appears, click Close
Run Disk Cleanup
  • Go to Start > Run and type the below line:
    cleanmgr
  • Click OK
    • If you have more than one drive, select the drive Windows is installed on
    • Click OK
  • When Disk Cleanup opens, select the More Options tab
  • In the System Restore section (bottom of window), click Cleanup
    • In the confirmation window that opens, click Yes
  • Now click on the Disk Cleanup tab and select the following items:
    • Downloaded Program Files
    • Temporary Internet Files
    • Recycle Bin
    • Temporary Files
  • Click OK
  • in the confirmation window, select Yes (Disk Cleanup will close).
There are several free utilities you can use to help keep malware off your system:

IE/SPYAD adds sites associated with ads and spyware to your Internet Restricted Zone and you can download that at http://www.spywarewa...uc/resource.htm.

A free non-resident utility to prevent the installation of ActiveX-based malware is JavaCool's SpywareBlaster. For real-time protection, there is SpywareGuard. Both are available at http://www.javacools...m/products.html.

I recommend reading Tony Klein's article So How did I get Infected in the First Place? at http://forums.spywar...showtopic=60955

Does your problem appear resolved?

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#59 ylselo

ylselo

    Member

  • Full Member
  • Pip
  • 36 posts

Posted 26 February 2007 - 07:28 PM

I already have SpywareBlaster installed. I read that it essentially does the same work as IE-SPYAD. And in some cases, they overlap each other. Wouldn't that create a conflict? I am waiting for your advice.

Here's my latest HJT
Logfile of HijackThis v1.99.1
Scan saved at 8:25:13 PM, on 2/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PaperPort PTD] E:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] E:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.cyberlink...xp/CheckDVD.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

#60 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 26 February 2007 - 08:46 PM

In SpywareBlaster, just use the ActiveX and Cookie protection....and then use IE-Spyad as your protection concerning Restricted Sites entries for IE's Restricted Zone.

Your HijackThis log is still fine. :thumbsup:

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#61 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 03 March 2007 - 09:53 AM

Are you still experiencing a slow system? I had a report that running both the Yahoo Security Suite (the Computer Associates software) and the Yahoo Toolbar had slowed down an older system. You might want to look at that, or possibly the Google Desktop Search as a source of the slowdown.

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#62 ylselo

ylselo

    Member

  • Full Member
  • Pip
  • 36 posts

Posted 04 March 2007 - 08:44 PM

Are you still experiencing a slow system? I had a report that running both the Yahoo Security Suite (the Computer Associates software) and the Yahoo Toolbar had slowed down an older system. You might want to look at that, or possibly the Google Desktop Search as a source of the slowdown.

Yes, I am running Verizon/Yahoo security suite.
No, I am not running Yahoo toolbar. I've heard people having prolem with it and I stayed away from it.
The Goodle Desktop is on my desktop but I am not running it; again out of concern of a slowdown.
At this point, my PC is running quite fast thanks to you.
In fact, I'd like to know How do I become a forum helper assisting people like you have aided me?

#63 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 05 March 2007 - 04:52 AM

I'd like to know How do I become a forum helper assisting people like you have aided me?

That would be great :D

From The various helper groups here, Who is helping you?

Helper Trainee: New helpers who are learning their way around under supervision. They can pass an emailed exam to get promoted to Helper; they can take the exam whenever they are ready. To become a Helper Trainee, just read and reply to The Boot Camp here. All are welcome. :)

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005


#64 TheJoker

TheJoker

    Forum Deity

  • Boot Camp Mod
  • PipPipPipPipPip
  • 14,476 posts

Posted 26 March 2007 - 03:56 AM

As there are no more replies, I assume this problem is resolved and this Topic is closed.

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Free Tools for Fighting Malware
Anti-Virus: avast! Free Antivirus / Avira Free AntiVirus
OnLine Anti-Virus: ESET / BitDefender / F-Secure
Anti-Malware: Malwarebytes' Anti-Malware / Dr.Web CureIt
Spyware/Adware Tools: MVPS HOSTS File / SpywareBlaster
Firewall: Comodo Firewall Free / Privatefirewall
Tutorials: How did I get Infected? / Internet Explorer Privacy & Security Settings
If we have helped, please help us continue the fight by using the Donate button, or see this topic for other ways to donate.

MS MVP 2009-20010 and ASAP Member since 2005





Member of UNITE
Support SpywareInfo Forum - click the button