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Rocket Grannie

Member Since 27 Oct 2007
Offline Last Active Yesterday, 05:17 PM

Posts I've Made

In Topic: HELP! Locked out of Windows 10 PC

18 November 2017 - 07:23 PM

Glad we could help. :)

If you need this topic reopened, please tell the moderating team by replying here with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

In Topic: General Question - Posting Images Within The Forum Text

29 September 2017 - 07:42 PM

This Topic
At the top of the menu find the "Link" icon.

In Topic: Discussion topic for Security Analysis by Rocket Grannie

11 September 2017 - 05:40 PM

***-------Security Programs - Browsers - Miscellaneous------***


Adobe Flash Player NPAPI
Adobe Flash Player ActiveX
Adobe Reader XI
Google Chrome
IncrediMail 2.5
Malwarebytes Anti-Exploit
Microsoft Security Essentials
Microsoft Silverlight
Mozilla Firefox
Mozilla Thunderbird
Norton Ghost
Pale Moon
Spybot - Search & Destroy
Windows Live Essentials

In Topic: Discussion topic for Security Analysis by Rocket Grannie

10 September 2017 - 06:24 PM

Hello RayS45


I  have moved your topic to a more suitable forum.


The Security Analysis discussion topic is in Boot Camp.



The Boot Camp is a hidden forum where you can learn the ropes and advance to Helper. Experts and others will be there to guide you and answer your questions. A lot of good info there.



However, I am happy to discuss the program in general with you here.

Basically, it queries the user's computer to ascertain:

Which version of Windows is on the computer.

What versions of security programs are currently installed on the computer. Also it shows if any of these programs are out of date.


I hope this helps to answer your question.



Rocket Grannie

In Topic: HELP! Locked out of Windows 10 PC

09 July 2017 - 08:38 PM

Hello jeffh8511


I would strongly advise you not to allow anyone remote access to your computer unless you are personally familiar with whoever is helping you. Getting help from someone offering it online is an invitation to have your computer taken over


Try to boot into Safe Mode - see if you can create another Administration User Account without a password - then boot into normal Windows with that account and try to delete the rogue account.




It is also possible for you to reset the computer.





Rocket Grannie

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